View invoice case details in the Business Portal

---
title: View invoice case details in the Business Portal
description: View invoice case details, status, activity history, and attachments from the Business Portal.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/order-management/view-invoice-cases-business-portal.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Invoice case self-service, Business Portal, Use, Sales Customer Relationship Management]
---

# View invoice case details in the Business Portal

View invoice case details, status, activity history, and attachments from the Business Portal.

## Before you begin

Role required: sn\_customerservice.customer

## Procedure

1.  Log in to the Business Portal.

2.  Select **Requests** > **View submitted requests** > **View cases & tasks**.

3.  Select **My invoice cases** from the Categories menu to view invoice cases.

4.  Select a case to view its state and other details.

    For a description of the Invoice case lines list view, see [Invoice case details on the Business Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/invoice-case-header-list-view.md).

    For more information about invoice states, see [Invoice case states on Business Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/invoice-case-states.md).


## What to do next

[Communicate and share supporting documents for an invoice case from Business Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/manage-invoice-cases-bp.md)

**Parent Topic:**[Invoice and invoice case management using Business Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/invoice-case-self-service.md)

**Related topics**  


[Configuring the Business Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/order-management-configure-business-portal.md)

[Customer self-service for Sales Customer Relationship Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/som-self-service-business-portal.md)