View invoices on the Business Portal

task australia Updated Sep 10, 2026 1 min read view-invoices-business-portal.md

Raw file servicenow.com

Access your invoices and invoice line details from the Business Portal to track billing information and identify discrepancies.

Before you begin

Role required: sn_customerservice.customer

Procedure

Log in to the Business Portal.

Navigate to Requests > View submitted requests > View invoices.

The following table provides the details displayed on the list view.

Column	Description
Number	Unique, system-generated invoice ID starting with the prefix ARINV.
Short description	Brief description about your invoice.
Invoice date	Date on which the invoice was created.
Due date	Date on which the invoice is due for payment.
Account	Name of the customer or business entity in the business-to-business (B2B) model.
Customer contact	Primary contact for your account.
Billing location	The billing address that appears on the original invoice.
Shipping to location	Reference to the location to which the order on the invoice is shipped.

Select an invoice record number to view its details.

Parent Topic:Invoice and invoice case management using Business Portal

Related topics

Dispute a specific line item on an invoice against your account using the Business Portal

Dispute multiple invoices against your account using the Business Portal

View invoice case details in the Business Portal

54 lines · 2.5 KB Wrap lines

---
title: View invoices on the Business Portal
description: Access your invoices and invoice line details from the Business Portal to track billing information and identify discrepancies.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/order-management/view-invoices-business-portal.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Invoice case self-service, Business Portal, Use, Sales Customer Relationship Management]
---

# View invoices on the Business Portal

Access your invoices and invoice line details from the Business Portal to track billing information and identify discrepancies.

## Before you begin

Role required: sn\_customerservice.customer

## Procedure

1.  Log in to the Business Portal.

2.  Navigate to **Requests** &gt; **View submitted requests** &gt; **View invoices**.

    The following table provides the details displayed on the list view.

    |Column|Description|
    |------|-----------|
    |Number|Unique, system-generated invoice ID starting with the prefix ARINV.|
    |Short description|Brief description about your invoice.|
    |Invoice date|Date on which the invoice was created.|
    |Due date|Date on which the invoice is due for payment.|
    |Account|Name of the customer or business entity in the business-to-business \(B2B\) model.|
    |Customer contact|Primary contact for your account.|
    |Billing location|The billing address that appears on the original invoice.|
    |Shipping to location|Reference to the location to which the order on the invoice is shipped.|

3.  Select an invoice record number to view its details.


**Parent Topic:**[Invoice and invoice case management using Business Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/invoice-case-self-service.md)

**Related topics**  


[Dispute a specific line item on an invoice against your account using the Business Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/create-invoice-case-single.md)

[Dispute multiple invoices against your account using the Business Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/create-invoice-case-multiple.md)

[View invoice case details in the Business Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/view-invoice-cases-business-portal.md)