Activate a supported Microsoft SCCM plugin

task australia Updated Sep 10, 2026 1 min read activate-microsoft-sccm-plugin.md

The SCCM plugins can be activated by an administrator and requires the Integration - JDBC and CI Identification plugins. These dependent plugins are activated automatically with SCCM activation.

Before you begin

For a complete listing of the plugins that need to be activated, see Activate SCCM Asset Intelligence scheduled imports.

Role required: admin

Procedure

Navigate to All > System Applications > All Available Applications > All.
Find the plugin using the filter criteria and search bar.

You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.
Select Install to start the installation process.

Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.

You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.

Parent Topic:Microsoft SCCM integration

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---
title: Activate a supported Microsoft SCCM plugin
description: The SCCM plugins can be activated by an administrator and requires the Integration - JDBC and CI Identification plugins. These dependent plugins are activated automatically with SCCM activation.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/activate-microsoft-sccm-plugin.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Microsoft SCCM integration, ServiceNow provided integrations, Integration options, Integration with third-party applications and data sources, Integrations, Configure core features, Administer the ServiceNow AI Platform]
---

# Activate a supported Microsoft SCCM plugin

The SCCM plugins can be activated by an administrator and requires the Integration - JDBC and CI Identification plugins. These dependent plugins are activated automatically with SCCM activation.

## Before you begin

For a complete listing of the plugins that need to be activated, see [Activate SCCM Asset Intelligence scheduled imports](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/activate-ai-scheduled-imports.md).

Role required: admin

## Procedure

1. Navigate to **All** &gt; **System Applications** &gt; **All Available Applications** &gt; **All**.

2. Find the plugin using the filter criteria and search bar.

You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

3. Select **Install** to start the installation process.

**Note:** When domain separation and delegated admin are enabled in an instance, the administrative user must be in the **global** domain. Otherwise, the following error appears: `Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.`

You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/find-components.md).

**Parent Topic:**[Microsoft SCCM integration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/c_MicrosoftSCCMIntegration.md)