AI Search for Next Experience default source facet buckets for global search

reference australia Updated Sep 10, 2026 2 min read ais-ne-global-search-nav-tabs.md
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List of source facet buckets that appear by default in AI Search for Next Experience global search results.

When you activate AI Search for Next Experience, global search results display in source facet buckets. Each source facet bucket represents a search source that's linked to the Next Experience Search Configuration search profile. This search profile is the one used by the [AIS] Next Experience Search Configuration search application.

The following table lists the source facet buckets that appear by default when you activate AI Search for Next Experience.

Source facet bucket

Description

All

Global search results from all search sources linked to the Next Experience Search Configuration search profile.

Incidents

Global search results from the Tasks - Incidents search source.- Indexed source: Incident

  • Source table: Incident [incident]

Incident [incident]

Change Requests

Global search results from the Tasks - Change Requests search source.- Indexed source: Change

  • Source table: Change Request [change_request]

Change Tasks

Global search results from the Tasks - Change Tasks search source.- Indexed source: Change Task

  • Source table: Change Task [change_task]

Problems

Global search results from the Tasks - Problems search source.- Indexed source: Problem

  • Source table: Problem [problem]

Requests

Global search results from the Tasks - Requests search source.- Indexed source: Request

  • Source table: Request [sc_request]

Dashboards

Global search results from the Dashboards search source.- Indexed source: Dashboards

  • Source table: PAR Dashboard [par_dashboards]

Data Visualizations

Global search results from the Data visualizations search source.- Indexed source: Data visualizations

  • Source table: PAR Visualization [par_visualization]

KPIs

Global search results from the KPIs search source.- Indexed source: KPIs

  • Source table: Indicator [pa_indicators]

Catalog Tasks

Global search results from the Tasks - Catalog Tasks search source.- Indexed source: Catalog Task

  • Source table: Catalog Task [sc_task]

Users

Global search results from the People - Users search source.- Indexed source: User table

  • Source table: User [sys_user]

Requested Items

Global search results from the Tasks - Requested Items search source.- Indexed source: Requested Item

  • Source table: Requested Item [sc_req_item]

Groups

Global search results from the People - Groups search source.- Indexed source: Group

  • Source table: Group [sys_user_group]

Knowledge

Global search results from the Knowledge & Catalog - Knowledge search source.- Indexed source: Knowledge Table

  • Source table: Knowledge [kb_knowledge]

Catalog Items

Global search results from the Knowledge & Catalog - Catalog Items search source.- Indexed source: Catalog Item Table

  • Source table: Catalog Item [sc_cat_item]

Companies

Global search results from the People - Companies search source.- Indexed source: Company

  • Source table: Company [core_company]
You can change the search sources linked to the Next Experience Search Configuration search profile. To learn more about creating search sources and linking them to search profiles, see [Search sources in AI Search](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/ai-search/search-sources-ais.md).

For details on configuring labels and display order for source facet buckets, see Configure source facet buckets in an AI Search application configuration.

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