AI Search architecture

---
title: AI Search architecture
description: The AI Search index stores data from ServiceNow AI Platform records or external sources and makes that data available for users to search in multiple applications. Search query features use ServiceNow AI Platform technologies to improve the search user experience.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/ai-search/explore-ais-architecture.html
release: australia
product: AI Search
classification: ai-search
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Explore, AI Search, Search administration, Configure core features, Administer the ServiceNow AI Platform]
---

# AI Search architecture

The AI Search index stores data from ServiceNow AI Platform® records or external sources and makes that data available for users to search in multiple applications. Search query features use ServiceNow AI Platform technologies to improve the search user experience.

\[Omitted image "ai-search-architecture-diagram.png"\] Alt text: Diagram showing links between content and metadata sources, AI Search index, ServiceNow AI Platform technologies, and ServiceNow AI Platform search applications.

**Parent Topic:**[Exploring AI Search](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/ai-search/explore-ais.md)