Create a Subscription Management administrator
task australia Updated Sep 10, 2026 1 min read assign-usage-admin-v2.md
Create a Subscription Management administrator by assigning the usage_admin role to an administrator.
Before you begin
Role required: admin
About this task
Usage admins review and manage how purchased subscriptions are used on your production instance. They add groups to appropriate subscriptions, monitor usage of applications, and update subscriptions as needed.
Assign the usage_admin role to at least one person in your organization. Only admins, sn_sub_man.admins, and usage_admins can use Subscription Management.
Procedure
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Navigate to All > User Administration > Users.
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Select an existing user.
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Update the user's role assignment by selecting Edit in the Roles related list.
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Add the usage_admin role.
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Select Update.
40 lines · 1.3 KB
--- title: Create a Subscription Management administrator description: Create a Subscription Management administrator by assigning the usage\_admin role to an administrator. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/assign-usage-admin-v2.html release: australia topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Configure, Subscription Management, Get started, Administer the ServiceNow AI Platform] --- # Create a Subscription Management administrator Create a Subscription Management administrator by assigning the usage\_admin role to an administrator. ## Before you begin Role required: admin ## About this task Usage admins review and manage how purchased subscriptions are used on your production instance. They add groups to appropriate subscriptions, monitor usage of applications, and update subscriptions as needed. Assign the usage\_admin role to at least one person in your organization. Only admins, sn\_sub\_man.admins, and usage\_admins can use Subscription Management. ## Procedure 1. Navigate to **All** > **User Administration** > **Users**. 2. Select an existing user. 3. Update the user's role assignment by selecting **Edit** in the Roles related list. 4. Add the usage\_admin role. 5. Select **Update**.
| title | Create a Subscription Management administrator |
| description | Create a Subscription Management administrator by assigning the usage\_admin role to an administrator. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-administration/assign-usage-admin-v2.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ConfigureSubscription ManagementGet startedAdminister the ServiceNow AI Platform |