Change the link text

concept australia Updated Sep 10, 2026 1 min read c_ChangeTheLinkText.md
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To show the display value of the record as the link text instead of the word LINK, use the ${URI_REF} parameter instead of the ${URI} parameter.

[Omitted image "EmailURIREF.jpg"] Alt text:

For example, if the URL displays an incident record, the link text is the incident number, which is the display value for incidents. If the URL displays a user record, then the link text is the user name.

Parent Topic:Links to records in email notifications

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