Change the link text
concept australia Updated Sep 10, 2026 1 min read c_ChangeTheLinkText.md
To show the display value of the record as the link text instead of the word LINK, use the ${URI_REF} parameter instead of the ${URI} parameter.
[Omitted image "EmailURIREF.jpg"] Alt text:
For example, if the URL displays an incident record, the link text is the incident number, which is the display value for incidents. If the URL displays a user record, then the link text is the user name.
Parent Topic:Links to records in email notifications
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---
title: Change the link text
description: To show the display value of the record as the link text instead of the word LINK, use the $\{URI\_REF\} parameter instead of the $\{URI\} parameter.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/c\_ChangeTheLinkText.html
release: australia
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Links to records, Create an email notification, Email and SMS notifications, System notifications, Notifications, Configure core features, Administer the ServiceNow AI Platform]
---
# Change the link text
To show the display value of the record as the link text instead of the word LINK, use the $\{URI\_REF\} parameter instead of the $\{URI\} parameter.
\[Omitted image "EmailURIREF.jpg"\] Alt text:
For example, if the URL displays an incident record, the link text is the incident number, which is the display value for incidents. If the URL displays a user record, then the link text is the user name.
**Parent Topic:**[Links to records in email notifications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/c_EnablingLinksToServiceNowRecords.md)
| title | Change the link text |
| description | To show the display value of the record as the link text instead of the word LINK, use the $\{URI\_REF\} parameter instead of the $\{URI\} parameter. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-administration/c\_ChangeTheLinkText.html |
| release | australia |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Links to recordsCreate an email notificationEmail and SMS notificationsSystem notificationsNotificationsConfigure core featuresAdminister the ServiceNow AI Platform |