Enable links to records

concept australia Updated Sep 10, 2026 1 min read c_EnableLinksToServiceNowRecords.md

Adding the special ${URI} parameter to an outbound email body or template creates a link to a specific record.

When a user clicks the word LINK, the instance prompts the user to log in if not already logged in, and then redirects the user to the record specified in the URI.

[Omitted image "EmailURI.png"] Alt text:

The ${URI} parameter has an extension called the ${URI+} format to specify additional arguments in the email link, such as sysparm terms, in addition to the automatically created URI. For example (whitespace added for improved readability):

JavaScript

${URI+&sysparm_scriptlet=current.assigned_to=gs.getUserID()&sysparm_scriptlet_condition=current.assigned_to.nil()&sysparm_view=incident_active}

This example executes the JavaScript:

JavaScript

current.assigned_to=gs.getUserID()

The JavasScript is executed when the condition is satisfied:

JavaScript

current.assigned_to.nil()

Additionally, the script sets the view to incident_active.

Parent Topic:Links to records in email notifications

45 lines · 1.8 KB Wrap lines

---
title: Enable links to records
description: Adding the special $\{URI\} parameter to an outbound email body or template creates a link to a specific record.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/c\_EnableLinksToServiceNowRecords.html
release: australia
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Links to records, Create an email notification, Email and SMS notifications, System notifications, Notifications, Configure core features, Administer the ServiceNow AI Platform]
---

# Enable links to records

Adding the special **$\{URI\}** parameter to an outbound email body or template creates a link to a specific record.

When a user clicks the word **LINK**, the instance prompts the user to log in if not already logged in, and then redirects the user to the record specified in the URI.

\[Omitted image "EmailURI.png"\] Alt text:

The **$\{URI\}** parameter has an extension called the **$\{URI+\}** format to specify additional arguments in the email link, such as sysparm terms, in addition to the automatically created URI. For example \(whitespace added for improved readability\):

```
${URI+&sysparm_scriptlet=current.assigned_to=gs.getUserID()
&sysparm_scriptlet_condition=current.assigned_to.nil()
&sysparm_view=incident_active}
```

This example executes the JavaScript:

```
current.assigned_to=gs.getUserID()
```

The JavasScript is executed when the condition is satisfied:

```
current.assigned_to.nil()
```

Additionally, the script sets the view to incident\_active.

**Parent Topic:**[Links to records in email notifications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/c_EnablingLinksToServiceNowRecords.md)