CMDB

---
title: CMDB
description: Using the configuration items \(CI\), monitor the infrastructure and ensure continuous service operations.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/cmdb-implementation-agent.html
release: australia
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure the Platform module, Configure, ServiceNow Otto for Setup, Get started, Administer the ServiceNow AI Platform]
---

# CMDB

Using the configuration items \(CI\), monitor the infrastructure and ensure continuous service operations.

Based on the CI type \( for example, Service, Offering, Computer\) selected in the **Configuration item type** field, a CI list of similar CI type is displayed. You can do the following for the similar CI type:

-   Edit CIs from the displayed list
-   Export the CI list
-   Upload CIs
-   Add a CI

**Note:** Use the **cmdb\_lite\_ci\_config** system property to define the CI types that should be displayed in the **Configuration item type** field.

For information about CI, see [Overview of CMDB](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/cnfig-mgmt-and-cmdb.md) and [Create a CI class](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/t_CreateCIType.md).

**Parent Topic:**[Configure the Platform module in ServiceNow Otto for Setup](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/ia-config-platform-il.md)