Configure the note banner for translated emails

task australia Updated Sep 10, 2026 1 min read config-email-notification-banner.md
Raw file servicenow.com

Configure the content for a translated email note banner displayed at the top of the page to display a customized message to the recipient.

Before you begin

Role required: admin

Procedure

  1. Enter sys_properties.list in the navigation filter.

  2. Search for and select the properties to configure and customize the note banner.

    System property Description
    glide.email.translation.dynamic.note.html_body Displays the message as a header for the translated email html body.
    glide.email.translation.dynamic.note.text_body Adds the message to the text body of the translated email body text.
    glide.email.translation.dynamic.note.html_body.styles Applies CSS styles to the note.

    Note: If you want to disable the note banner, set the glide.email.translation.dynamic.note.enabled system property to false.

Parent Topic:Dynamic translation

Related topics

Enable dynamic translation

Enable dynamic translation for email notifications

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