Configure email client
concept australia Updated Sep 10, 2026 1 min read configuring-email-client.md
Enable and configure email client.
Configuration overview
- Enable the email client for a table
Enable the email client for a table so that users can send emails directly from the table record. - Email client configurations
Use email client configurations to manage the behavior of your email client. Each configuration consists of different email controls for setting allowable email recipients and email addresses. - Enable SMS delivery with the email client
Give users the option to send an email client message as an SMS text message. - Create an email client template
Create a different template for each table that uses the email client to pre-populate data for recipients and email content. - Composing emails with quick messages
Insert predefined content into the message body of emails that you send from the email client. - Email address internationalization
Email address internationalization allows international character support for email addresses for non-English characters when sending and receiving emails. Email addresses can have non American Standard Code for Information Interchange (ASCII) characters.
Parent Topic:Email client
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--- title: Configure email client description: Enable and configure email client. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/configuring-email-client.html release: australia topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Email client, Notifications, Configure core features, Administer the ServiceNow AI Platform] --- # Configure email client Enable and configure email client. ## Configuration overview - **[Enable the email client for a table](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/enable-email-client.md)** Enable the email client for a table so that users can send emails directly from the table record. - **[Email client configurations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/email-client-configuration.md)** Use email client configurations to manage the behavior of your email client. Each configuration consists of different email controls for setting allowable email recipients and email addresses. - **[Enable SMS delivery with the email client](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/r_EnableTheSMSDeliveryOption.md)** Give users the option to send an email client message as an SMS text message. - **[Create an email client template](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/t_CreateAnEmailClientTemplate.md)** Create a different template for each table that uses the email client to pre-populate data for recipients and email content. - **[Composing emails with quick messages](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/quick-message.md)** Insert predefined content into the message body of emails that you send from the email client. - **[Email address internationalization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/email-address-internationalization.md)** Email address internationalization allows international character support for email addresses for non-English characters when sending and receiving emails. Email addresses can have non American Standard Code for Information Interchange \(ASCII\) characters. **Parent Topic:**[Email client](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/email-client-landing.md)
| title | Configure email client |
| description | Enable and configure email client. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-administration/configuring-email-client.html |
| release | australia |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Email clientNotificationsConfigure core featuresAdminister the ServiceNow AI Platform |