Control visibility to email records generated by notifications

task australia Updated Sep 10, 2026 1 min read control-visibility-emails.md

Define conditions that restrict read access to target email records containing sensitive information.

Before you begin

Role required: admin

About this task

Use the Email Access Restriction [email_access_restriction] table to define conditions that control read access to an email record generated by a notification containing sensitive information. These conditions are processed by the base system ACL for the Email [sys_email] table.

When you specify conditions to restrict access for a notification, the email records are visible only to users that match the conditions specified for the notification.

Procedure

Navigate to All > System Notification > Email Access Restriction.
Click New.

Complete the form.

Field	Description
Notification	Choose the notification that generates the email record that should be restricted.
Application	Displays the application scope.
Table	Displays the target table for the notification that you selected.
Condition	Use the condition builder to determine who can access the email record. The conditions must evaluate to true to enable read access to the email record.
Description	Enter a short description of the read access restriction.

Click Submit.

Parent Topic:Create an email notification

48 lines · 2.1 KB Wrap lines

---
title: Control visibility to email records generated by notifications
description: Define conditions that restrict read access to target email records containing sensitive information.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/control-visibility-emails.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Create an email notification, Email and SMS notifications, System notifications, Notifications, Configure core features, Administer the ServiceNow AI Platform]
---

# Control visibility to email records generated by notifications

Define conditions that restrict read access to target email records containing sensitive information.

## Before you begin

Role required: admin

## About this task

Use the Email Access Restriction \[email\_access\_restriction\] table to define conditions that control read access to an email record generated by a notification containing sensitive information. These conditions are processed by the base system ACL for the Email \[sys\_email\] table.

When you specify conditions to restrict access for a notification, the email records are visible only to users that match the conditions specified for the notification.

## Procedure

1.  Navigate to **All** &gt; **System Notification** &gt; **Email Access Restriction**.

2.  Click **New**.

3.  Complete the form.

    |Field|Description|
    |-----|-----------|
    |Notification|Choose the notification that generates the email record that should be restricted.|
    |Application|Displays the application scope.|
    |Table|Displays the target table for the notification that you selected.|
    |Condition|Use the condition builder to determine who can access the email record. The conditions must evaluate to true to enable read access to the email record.|
    |Description|Enter a short description of the read access restriction.|

4.  Click **Submit**.


**Parent Topic:**[Create an email notification](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/t_CreateANotification.md)