Create or modify email digest intervals

task australia Updated Sep 10, 2026 2 min read create-digest-intervals.md

Admins can create or modify the email digest intervals (length of time) during which activity for a selected notification is accumulated in an email digest. Users select a digest interval when they enable an email digest in their notification preferences.

Before you begin

Role required: admin

About this task

Before adding an email digest interval, review the base system digest intervals in the Digest Intervals [sys_email_digest_interval] table. You can modify intervals, including the base system intervals, which are one day (24 hours), one hour, every four hours, and seven days (weekly).

Procedure

Navigate to All > System Notification > Email > Digest Intervals.

Action Description

To add an interval Select New.

To modify an interval Select the interval to be changed.

Action	Description
To add an interval	Select New.
To modify an interval	Select the interval to be changed.

Enter the new or changed interval information:

Field	Description
Name	Interval name that describes the interval length of time, for example: Every 2 hours.
Interval	Length of the interval, either number of Days or Hours (hours, minutes, and seconds). The minimum time length allowed is one hour, and the maximum time length allowed is seven days (one week).

If you created an interval, select Submit, or if you changed an interval, select Update.

The system updates the Digest Intervals [sys_email_digest_interval] table with the new or modified interval. The digest interval is listed as an option in the notification preferences (From your user profile, navigate to Preferences > Notifications when a user enables a digest for the notification.
To delete an interval, select the interval to be deleted in the Digest Intervals [sys_email_digest_interval] table and select Delete.

Note: If the interval is in use, the system does not remove the interval.

What to do next

Determine the email notifications that can be delivered in a digest and configure the email digest content for those notifications.

Parent Topic:Email digests

Related topics

Email digest properties

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---
title: Create or modify email digest intervals
description: Admins can create or modify the email digest intervals \(length of time\) during which activity for a selected notification is accumulated in an email digest. Users select a digest interval when they enable an email digest in their notification preferences.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/create-digest-intervals.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Email digests, Email and SMS notifications, System notifications, Notifications, Configure core features, Administer the ServiceNow AI Platform]
---

# Create or modify email digest intervals

Admins can create or modify the email digest intervals \(length of time\) during which activity for a selected notification is accumulated in an email digest. Users select a digest interval when they enable an email digest in their notification preferences.

## Before you begin

Role required: admin

## About this task

Before adding an email digest interval, review the base system digest intervals in the Digest Intervals \[sys\_email\_digest\_interval\] table. You can modify intervals, including the base system intervals, which are one day \(24 hours\), one hour, every four hours, and seven days \(weekly\).

## Procedure

1.  Navigate to **All** &gt; **System Notification** &gt; **Email** &gt; **Digest Intervals**.

    |Action|Description|
    |------|-----------|
    |To add an interval|Select **New**.|
    |To modify an interval|Select the interval to be changed.|

2.  Enter the new or changed interval information:

    |Field|Description|
    |-----|-----------|
    |Name|Interval name that describes the interval length of time, for example: Every 2 hours.|
    |Interval|Length of the interval, either number of **Days** or **Hours** \(hours, minutes, and seconds\). The minimum time length allowed is one hour, and the maximum time length allowed is seven days \(one week\).|

3.  If you created an interval, select **Submit**, or if you changed an interval, select **Update**.

    The system updates the Digest Intervals \[sys\_email\_digest\_interval\] table with the new or modified interval. The digest interval is listed as an option in the notification preferences \(From your user profile, navigate to **Preferences &gt; Notifications** when a user enables a digest for the notification.

4.  To delete an interval, select the interval to be deleted in the Digest Intervals \[sys\_email\_digest\_interval\] table and select **Delete**.

    **Note:** If the interval is in use, the system does not remove the interval.


## What to do next

Determine the email notifications that can be delivered in a digest and [configure the email digest content](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/configure-email-digest.md) for those notifications.

**Parent Topic:**[Email digests](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/email-digests.md)

**Related topics**  


[Email digest properties](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/email-digest-properties.md)