Add conversion rates using a custom rate table

task australia Updated Sep 10, 2026 3 min read custom-rate-table.md
Raw file servicenow.com

You can create a custom rate table to ensure repeatable and consistent calculations. In a custom rate table, you control the conversion rates and the frequency of rate conversions. If you don't define custom rate tables, FX Currency fields use the System Conversion Currency Rate [fx_system_rate] table, which updates rates daily from the ECB (European Central Bank) website.

Before you begin

Role required: admin, currency_admin

About this task

A conversion rate can be quoted in different ways.

  • Direct conversion rate (A -> B) that may or not be invertible (that is, given rate R for A -> B, the rate for B -> A can be derived as 1/R).
  • Indirect conversion rate through some intermediate currency (A -> C and C -> B).

Procedure

  1. Navigate to All > System Definition > Tables.

  2. Click New.

  3. In Label field, enter the name of the conversation rate.

    For example, Convert-US-Euro.

  4. In the Extends field, select the Currency Conversion Rate [fx_conversion_rate] table.

  5. Complete the remaining fields to create the new extended table.

    For more details, see Create a table for details.

  6. Click Submit.

  7. Navigate to the new table and fill in the fields on the form.

Field

Description

From Currency

Currency to convert the rate conversion table from. For example, USD if you are converting from US Dollars.

To Currency

Currency to convert the rate conversion table to. For example, EUR if you are converting to Euros.

Span start

Date/time from which this currency rate is valid, for example, January 1, 2020 00:00:00.

Span end

Date/time to which this currency rate is valid, for example, January 30, 2020 23:59:59.

Order

Order in which a currency conversion selects currency rates when their time spans overlap.

For a date/time and a currency pair, if there are multiple rates with a Span start less than or equal to the date/time, and Span end greater than or equal to the date/ time, the currency conversion selects the highest order rate.

Rate

Actual conversion rate, stored as a decimal with six decimal places.

8. Click **Update**.

What to do next

After you create the custom rate table:

  1. Manually populate the table, or import data to populate it.

  2. To use this rate table on a global basis, change the glide.currency2.system_rate_table system property.

    To use it for a specific FX Currency field, change the Conversion Rate Table field setting in System Localization > FX Currency Configuration.

Parent Topic:Setting up defaults required for FX Currency use

Related topics

Configuring FX Currency global settings

Add an FX Currency field to a table

Configuring FX Currency field behavior

Update a Currency Instance record

FX Currency values in import and export

Configuring FX Currency global settings

Specify the rate table and date source for currency conversions

Search documentation
Search document titles and file paths on the australia branch