Request for domain separation in Dynamic Translation
Enable the support for the Dynamic Translation framework in domain-separated instances.
Before you begin
Role required: admin
About this task
There are two ways to request a plugin.
- Access the Now Support Service Catalog directly by selecting Automation Store > Service Catalog > Activate Plugin on Now Support.
- Access the Now Support Service Catalog through the All Applications page on your instance by following these steps.
Procedure
-
Navigate to All > System Applications > All Available Applications > All.
-
Select Request plugin to open the Activate Plugin form on Now Support.
-
On the Activate Plugin form, provide the following information.
|
Field |
Description |
|---|---|
|
What is your target instance |
Select the instance that you want to activate the plugin on. |
|
Which plugin would you like to activate |
Select the name of the plugin to activate. Note: If the system doesn't list the plugin you want or if you're activating the plugin on an OEM or on-premise instance, select the Plugin I'm looking for is not listed check box and then enter the name of the plugin. |
|
Select Maintenance Date and Time |
Select the date and time to activate the plugin. |
-
Select Submit.
After the maintenance window, the system installs the plugin on your instance. To confirm the installation, go to the Installed tab in the Application Manager.
What to do next
For information about configuring domain separation in Dynamic Translation, see Domain separation and Dynamic Translation.
Parent Topic:Configuring Dynamic Translation
Related topics
---
title: Request for domain separation in Dynamic Translation
description: Enable the support for the Dynamic Translation framework in domain-separated instances.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/dynamic-translation/activate-domainsep-dyn-transl.html
release: australia
product: Dynamic Translation
classification: dynamic-translation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configuring Dynamic Translation, Dynamic Translation, Translation and localization, Configure core features, Administer the ServiceNow AI Platform]
---
# Request for domain separation in Dynamic Translation
Enable the support for the Dynamic Translation framework in domain-separated instances.
## Before you begin
Role required: admin
## About this task
There are two ways to request a plugin.
- Access the Now Support Service Catalog directly by selecting **Automation Store** > **Service Catalog** > **Activate Plugin** on Now Support.
- Access the Now Support Service Catalog through the All Applications page on your instance by following these steps.
## Procedure
1. Navigate to **All** > **System Applications** > **All Available Applications** > **All**.
2. Select **Request plugin** to open the **Activate Plugin** form on Now Support.
3. On the **Activate Plugin** form, provide the following information.
<table id="table_awx_bhf_ygb"><thead><tr><th>
Field
</th><th>
Description
</th></tr></thead><tbody><tr id="target-instance"><td>
What is your target instance
</td><td>
Select the instance that you want to activate the plugin on.
</td></tr><tr><td>
Which plugin would you like to activate
</td><td>
Select the name of the plugin to activate.
**Note:** If the system doesn't list the plugin you want or if you're activating the plugin on an OEM or on-premise instance, select the **Plugin I'm looking for is not listed** check box and then enter the name of the plugin.
</td></tr><tr id="date-time"><td>
Select Maintenance Date and Time
</td><td>
Select the date and time to activate the plugin.
</td></tr></tbody>
</table> For example, see the following form to activate the Event Management plugin on an instance named SNC Instance.
4. Select **Submit**.
After the maintenance window, the system installs the plugin on your instance. To confirm the installation, go to the Installed tab in the Application Manager.
## What to do next
For information about configuring domain separation in Dynamic Translation, see [Domain separation and Dynamic Translation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/dynamic-translation/domain-sep-dynamic-translation.md).
**Parent Topic:**[Configuring Dynamic Translation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/dynamic-translation/configuring-dynamic-translation.md)
**Related topics**
[Available plugins and applications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/list-of-plugins.md)
| title | Request for domain separation in Dynamic Translation |
| description | Enable the support for the Dynamic Translation framework in domain-separated instances. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-administration/dynamic-translation/activate-domainsep-dyn-transl.html |
| release | australia |
| product | Dynamic Translation |
| classification | dynamic-translation |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configuring Dynamic TranslationDynamic TranslationTranslation and localizationConfigure core featuresAdminister the ServiceNow AI Platform |