Create a language code mapping

task australia Updated Sep 10, 2026 1 min read create-language-code-mapping.md
Raw file servicenow.com

Create a language code mapping to map the ServiceNow® language codes with the language codes of the translation service providers.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > Dynamic Translation > Language Code Mappings.

  2. Click New.

  3. On the form, fill in the fields.

Field

Description

Language code

Language for which a ServiceNow® language code mapping record is being created.

Mapped language code

Translation service provider's language code with which the ServiceNow® language code is being mapped.

Name

Identifier for the language and the mapping code.The name is auto-filled using the language code and the mapped language code in the "language code -> mapped language code" format.

For example, fq -> fr-CA.

Users can edit the fields if required.

4. Click **Submit**.
**Note:** After creating the language code mapping, associate it with a corresponding translator configuration to map the existing ServiceNow® language code.
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