Enable dynamic translation for email notifications
Enable dynamic translation for a notification to send dynamically translated emails to recipients in their preferred language.
Before you begin
An email notification must exist. For more information, see Create an email notification.
You must activate the Glide Notification Translation (com.glide.notification.translation) plugin.
Set the system property for the dynamic translation. For more information see, Enable dynamic translation.
Role required: admin
About this task
Notification recipients must be defined as active users in the User [sys_user] table. They must also have a valid email address defined for their primary channel (device) in the Notification Device [cmn_notif_device] table.
Procedure
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Navigate to All > System Notifications > Email > Notifications.
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Select the name of the email notification you want to send.
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Select the What it will contain tab.
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If Advanced view is not already selected, select it.
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Select the Enable Dynamic Translation check box.
What to do next
Parent Topic:Dynamic translation
Related topics
--- title: Enable dynamic translation for email notifications description: Enable dynamic translation for a notification to send dynamically translated emails to recipients in their preferred language. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/enable-dynamic-translation.html release: australia topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Dynamic translation, Multilingual email notifications, Email and SMS notifications, System notifications, Notifications, Configure core features, Administer the ServiceNow AI Platform] --- # Enable dynamic translation for email notifications Enable dynamic translation for a notification to send dynamically translated emails to recipients in their preferred language. ## Before you begin An email notification must exist. For more information, see [Create an email notification](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/t_CreateANotification.md). You must activate the Glide Notification Translation \(com.glide.notification.translation\) plugin. Set the system property for the dynamic translation. For more information see, [Enable dynamic translation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/enable-email-notification-translation.md). Role required: admin ## About this task Notification recipients must be defined as active users in the User \[sys\_user\] table. They must also have a valid email address defined for their primary channel \(device\) in the Notification Device \[cmn\_notif\_device\] table. ## Procedure 1. Navigate to **All** > **System Notifications** > **Email** > **Notifications**. 2. Select the name of the email notification you want to send. 3. Select the **What it will contain** tab. 4. If **Advanced view** is not already selected, select it. 5. Select the **Enable Dynamic Translation** check box. ## What to do next [Preview email notifications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/t_PreviewingNotifications.md) **Parent Topic:**[Dynamic translation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/dynamic-translation.md) **Related topics** [Enable dynamic translation]() [Configure the note banner for translated emails]()
| title | Enable dynamic translation for email notifications |
| description | Enable dynamic translation for a notification to send dynamically translated emails to recipients in their preferred language. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-administration/enable-dynamic-translation.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Dynamic translationMultilingual email notificationsEmail and SMS notificationsSystem notificationsNotificationsConfigure core featuresAdminister the ServiceNow AI Platform |