Explore email administration
concept australia Updated Sep 10, 2026 1 min read explore-email-admin.md
Learn about email administration.
Email Administration benefits
| Benefit | Feature |
|---|---|
| Define your instance and the email accounts that you set up. Your email service affect the successful transmission of incoming and outgoing email. | Email administration |
| Email messages can be seen in the System Mailboxes menu, which gives you access to the system Inbox, Outbox, and Sent mail box. | System mailboxes |
| Email accounts store the connection details and credentials the system uses to access external email servers and services. | Email accounts |
| Specify which inbound emails to ignore or move to a particular mailbox. | Email filters |
| The Email Service API provides endpoint to install the Email API on the instance. | Email service |
| Limit sending emails to IDs that are known to generate bounces as per RFC3463 and allowing the admins to control blocked ids | Email bounce management |
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--- title: Explore email administration description: Learn about email administration. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/explore-email-admin.html release: australia topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Email Administration, Notifications, Configure core features, Administer the ServiceNow AI Platform] --- # Explore email administration Learn about email administration. ## Email Administration benefits |Benefit|Feature| |-------|-------| |Define your instance and the email accounts that you set up. Your email service affect the successful transmission of incoming and outgoing email.|[Email administration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/c_EmailConfiguration.md)| |Email messages can be seen in the System Mailboxes menu, which gives you access to the system Inbox, Outbox, and Sent mail box.|[System mailboxes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/c_SystemMailboxes.md)| |Email accounts store the connection details and credentials the system uses to access external email servers and services.|[Email accounts](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/c_EmailAccounts.md)| |Specify which inbound emails to ignore or move to a particular mailbox.|[Email filters](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/c_EmailFilters.md)| |The Email Service API provides endpoint to install the Email API on the instance.|[Email service](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/email-service.md)| |Limit sending emails to IDs that are known to generate bounces as per RFC3463 and allowing the admins to control blocked ids|[Email bounce management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/email-bounce.md)|
| title | Explore email administration |
| description | Learn about email administration. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-administration/explore-email-admin.html |
| release | australia |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Email AdministrationNotificationsConfigure core featuresAdminister the ServiceNow AI Platform |