Create a new check timeout system property
task australia Updated Sep 10, 2026 1 min read hs-create-new-heath-check-timeout.md
Create a new timeout threshold property for a check if the glide.scan.process_check.time_out system property is not present. Setting of a timeout threshold prevents your instance from running a long check.
Before you begin
Role required: admin.
Procedure
-
In the navigation filter, enter sys_properties.list.
-
Click New to create a new timeout system property.
-
In the Name field, enter glide.scan.process_check.time_out.
-
In the Value field, enter the check execution time in seconds.
Note: The minimum allowed timeout threshold is 5 seconds. If you set the timeout to anything less than 5 seconds, the system still considers it to be 5 seconds. By default, it has been set to 600 seconds.
36 lines · 1.5 KB
---
title: Create a new check timeout system property
description: Create a new timeout threshold property for a check if the glide.scan.process\_check.time\_out system property is not present. Setting of a timeout threshold prevents your instance from running a long check.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/instance-scan/hs-create-new-heath-check-timeout.html
release: australia
product: Instance Scan
classification: instance-scan
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Implement a check timeout threshold, Timeout threshold, Configuring Instance Scan, Instance Scan, Maintain and monitor, Administer the ServiceNow AI Platform]
---
# Create a new check timeout system property
Create a new timeout threshold property for a check if the **glide.scan.process\_check.time\_out** system property is not present. Setting of a timeout threshold prevents your instance from running a long check.
## Before you begin
Role required: admin.
## Procedure
1. In the navigation filter, enter **sys\_properties.list**.
2. Click **New** to create a new timeout system property.
3. In the **Name** field, enter **glide.scan.process\_check.time\_out**.
4. In the **Value** field, enter the check execution time in seconds.
**Note:** The minimum allowed timeout threshold is 5 seconds. If you set the timeout to anything less than 5 seconds, the system still considers it to be 5 seconds. By default, it has been set to 600 seconds.
| title | Create a new check timeout system property |
| description | Create a new timeout threshold property for a check if the glide.scan.process\_check.time\_out system property is not present. Setting of a timeout threshold prevents your instance from running a long check. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-administration/instance-scan/hs-create-new-heath-check-timeout.html |
| release | australia |
| product | Instance Scan |
| classification | instance-scan |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Implement a check timeout thresholdTimeout thresholdConfiguring Instance ScanInstance ScanMaintain and monitorAdminister the ServiceNow AI Platform |