Administering lists on the ServiceNow AI Platform
Administrators can control the sort sequence, allow personal lists, restrict filters and breadcrumbs, allow context ranking and more.
Administration overview
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Controlling the sort sequence used to display lists
All lists have a default sort sequence based on the type of fields present in the list.
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The list editor allows users to edit field values directly from a list without navigating to a form.
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Users can customize the layout for any list view by personalizing a list. Administrators can configure options related to list personalization.
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Detail rows provide additional information about records in a list.
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Restrict filters and breadcrumbs with fixed queries
The record list view allows users to navigate to different subsets of a table using breadcrumbs and filters. You can limit access to parts of the table by restricting active links in breadcrumbs or by suppressing breadcrumbs and filters for specific roles.
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You can enable hierarchical lists to make data from related lists directly accessible from within a v2 list.
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Context ranking allows a user to sort a collection of records preferentially; that is, independently of the attributes of those records.
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You can customize the content and behavior of list context menus.
---
title: Administering lists on the ServiceNow AI Platform
description: Administrators can control the sort sequence, allow personal lists, restrict filters and breadcrumbs, allow context ranking and more.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/list-administration/administering-lists-now-platform.html
release: australia
product: List Administration
classification: list-administration
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [List administration, Forms, fields, and lists, Configure core features, Administer the ServiceNow AI Platform]
---
# Administering lists on the ServiceNow AI Platform
Administrators can control the sort sequence, allow personal lists, restrict filters and breadcrumbs, allow context ranking and more.
## Administration overview
- [Controlling the sort sequence used to display lists](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/list-administration/c_ControlTheListSortSequence.md)
All lists have a default sort sequence based on the type of fields present in the list.
- [List editor administration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/list-administration/r_AdministeringTheListEditor.md)
The list editor allows users to edit field values directly from a list without navigating to a form.
- [Personal list administration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/list-administration/c_AdministeringPersonalLists.md)
Users can customize the layout for any list view by personalizing a list. Administrators can configure options related to list personalization.
- [Administer detail rows](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/list-administration/t_EnableDetailRows.md)
Detail rows provide additional information about records in a list.
- [Restrict filters and breadcrumbs with fixed queries](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/list-administration/t_RestrictBreadcrmbsWFixedQueries.md)
The record list view allows users to navigate to different subsets of a table using breadcrumbs and filters. You can limit access to parts of the table by restricting active links in breadcrumbs or by suppressing breadcrumbs and filters for specific roles.
- [Enable a hierarchical list](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/list-administration/t_EnableAHierarchicalList.md)
You can enable hierarchical lists to make data from related lists directly accessible from within a v2 list.
- [Context ranking](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/list-administration/r_ContextRanking.md)
Context ranking allows a user to sort a collection of records preferentially; that is, independently of the attributes of those records.
- [Customize list context menus](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/list-administration/t_CreateAContextMenu.md)
You can customize the content and behavior of list context menus.
| title | Administering lists on the ServiceNow AI Platform |
| description | Administrators can control the sort sequence, allow personal lists, restrict filters and breadcrumbs, allow context ranking and more. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-administration/list-administration/administering-lists-now-platform.html |
| release | australia |
| product | List Administration |
| classification | list-administration |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | List administrationFormsfieldsand listsConfigure core featuresAdminister the ServiceNow AI Platform |