Configure the Localization Framework

concept australia Updated Sep 10, 2026 1 min read configuring-localization-framework.md

Plan and configure your Localization Framework implementation.

Configuration overview

After activating Localization Framework, you can create custom artifacts and processing scripts, and adjust preferences for email, workflows, and other settings

Activating the Localization Framework
When you activate the Localization Framework Installer plugin (com.glide.localization_framework.installer), Localization Framework is available by default for the Service Catalog items and Virtual Agent topics, Natural Language Understanding models, and Document Templates for HR Service Delivery.
Artifact configurations
You can configure the required artifacts and use the Localization Framework to fulfill the translation requests.
Localization Framework settings
You can define translation and workflow preferences for one or more languages and for one or all the available artifacts with Localization Framework settings.
Localization Framework Hub and Spoke architecture
Enable one central instance to fulfill translation requests submitted from other instances using the Localization Framework Hub and Spoke architecture. Install optional Localization Framework plugins to configure one of your instances as a hub and other instances as spokes.

Parent Topic:ServiceNow AI Platform translation and localization

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---
title: Configure the Localization Framework
description: Plan and configure your Localization Framework implementation.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/localization-framework/configuring-localization-framework.html
release: australia
product: Localization Framework
classification: localization-framework
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Localization Framework, Translation and localization, Configure core features, Administer the ServiceNow AI Platform]
---

# Configure the Localization Framework

Plan and configure your Localization Framework implementation.

## Configuration overview

After activating Localization Framework, you can create custom artifacts and processing scripts, and adjust preferences for email, workflows, and other settings

-   **[Activating the Localization Framework](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/localization-framework/activation-localization-framework.md)**  
When you activate the Localization Framework Installer plugin \(com.glide.localization\_framework.installer\), Localization Framework is available by default for the Service Catalog items and Virtual Agent topics, Natural Language Understanding models, and Document Templates for HR Service Delivery.
-   **[Artifact configurations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/localization-framework/framework-configuration.md)**  
You can configure the required artifacts and use the Localization Framework to fulfill the translation requests.
-   **[Localization Framework settings](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/localization-framework/localization-settings.md)**  
You can define translation and workflow preferences for one or more languages and for one or all the available artifacts with Localization Framework settings.
-   **[Localization Framework Hub and Spoke architecture](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/localization-framework/localization-framework-hub-spoke-architecture.md)**  
Enable one central instance to fulfill translation requests submitted from other instances using the Localization Framework Hub and Spoke architecture. Install optional Localization Framework plugins to configure one of your instances as a hub and other instances as spokes.

**Parent Topic:**[ServiceNow AI Platform translation and localization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/system-localization/translation-and-localization.md)