Localization Framework

---
title: Localization Framework
description: The ServiceNow Localization Framework application standardizes and enhances the translation process of artifacts across the platform through configurable workflows. Such artifacts include ServiceNow Service Catalog items, Virtual Agent topics, Natural Language Understanding models, and Document Templates of ServiceNow HR Service Delivery.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/localization-framework/localization-framework-landing.html
release: australia
product: Localization Framework
classification: localization-framework
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Translation and localization, Configure core features, Administer the ServiceNow AI Platform]
---

# Localization Framework

The ServiceNow® Localization Framework application standardizes and enhances the translation process of artifacts across the platform through configurable workflows. Such artifacts include ServiceNow® Service Catalog items, Virtual Agent topics, Natural Language Understanding models, and Document Templates of ServiceNow® HR Service Delivery.

## Get started

<table id="table_zmk_3kf_3yb" class="nav-card"><tbody><tr><td>

[Explore Localization Framework\[Omitted image "bus-explore.svg"\] Alt text:Learn how the Localization Framework handles translations and artifacts.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/localization-framework/exploring-localization-framework.md)

</td><td>

[Configure Localization Framework\[Omitted image "bus-sdlc.svg"\] Alt text:Set up and implement localization for your instance.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/localization-framework/configuring-localization-framework.md)

</td><td>

[Request translations\[Omitted image "bus-agent-workspace-1.svg"\] Alt text:Make requests for translations and localization.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/localization-framework/using-localization-framework.md)

</td></tr><tr><td>

[Create translation projects\[Omitted image "bus-log-store.svg"\] Alt text:Manage and approve projects, and carry out translations for single or bundled localization tasks and artifacts.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/localization-framework/projects-localization-framework.md)

</td><td>

[Monitoring Localization Framework\[Omitted image "bus-infographic.svg"\] Alt text:Track Localization Framework performance and behavior.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/localization-framework/monitor-localization-framework.md)

</td><td>

[Localization Framework reference\[Omitted image "bus-datasheet.svg"\] Alt text:Get familiar with specific terminology and other Localization Framework reference materials.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/localization-framework/reference-localization-framework.md)

</td></tr></tbody>
</table>## Troubleshoot and get help

-   [Localization](https://www.servicenow.com/success/playbook/globalization-localization.html?state=seamless) in the ServiceNow Customer Success Center
-   [ServiceNow Community forums](https://www.servicenow.com/community/)
-   [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
-   [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)