Modify a notification

---
title: Modify a notification
description: Modify a notification by establishing a schedule or setting conditions to control the notifications you receive.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/modify-notification-schedule.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Preferences in Next Experience, Notification Preferences, Notifications, Configure core features, Administer the ServiceNow AI Platform]
---

# Modify a notification

Modify a notification by establishing a schedule or setting conditions to control the notifications you receive.

## Before you begin

Role required: none

## Procedure

1.  From your user profile, navigate to **Preferences** > **Notifications** and then select **Advanced Preferences**.

2.  Determine the type of notification you want to modify by selecting either the **System Notifications** or **Custom Notifications** tab.

3.  Access the Add/Edit Schedule dialog box.

    -   In the **System Notifications** tab, select and expand the notification and select **Schedule**.
    -   In the **Custom Notifications** tab, select **Schedule** in the notification entry.
4.  Choose to have notifications delivered 24x7 by selecting **None** or only during weekday working hours by selecting **Monday thru Friday \(9 to 5\)** in the **Schedule** field.

5.  Set a filter with as many conditions as desired to limit the notifications you receive.

    -   In the **System Notifications** tab, select the **Advanced Filter** checkbox and set the filter in the **conditions** field.
    -   In the **Custom Notifications** tab, set the filter in the **conditions** field.
    For example, you can choose to be notified only when an incident communication plan is created for a specific configuration item.

    **Note:** All conditions are set to **\[Active\]\[is\]\[true\]** by default.

6.  Select **Save**.


**Parent Topic:**[System and custom notification and delivery channel preferences in Next Experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/advanced-notification-prefrences.md)