Platform performance

---
title: Platform performance
description: Monitoring and optimizing ServiceNow AI Platform performance is an important part of maintaining your instance. Optimizing platform performance supports a smooth and consistent user experience, and enhances the platform's scalability and reliability.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/platform-performance/platform-performance-landing.html
release: australia
product: Platform Performance
classification: platform-performance
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Maintain and monitor, Administer the ServiceNow AI Platform]
---

# Platform performance

Monitoring and optimizing ServiceNow AI Platform performance is an important part of maintaining your instance. Optimizing platform performance supports a smooth and consistent user experience, and enhances the platform's scalability and reliability.

## Get started with ServiceNow AI Platform performance

<table id="table_lcd_ghf_pzb" class="nav-card"><tbody><tr><td>

[Explore\[Omitted image "bus-explore.svg"\] Alt text:Learn the fundamentals of optimizing platform performance.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/platform-performance/exploring-platform-performance.md)

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[Configure\[Omitted image "bus-sdlc.svg"\] Alt text:Learn how to configure the ServiceNow AI Platform to optimize performance.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/platform-performance/configuring-platform-performance.md)

</td></tr><tr><td>

[Monitor\[Omitted image "bus-discover.svg"\] Alt text:Monitor key metrics and transactions in the ServiceNow AI Platform to track performance trends and identify potential issues.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/platform-performance/monitoring-platform-performance.md)

</td><td>

[Resolve issues\[Omitted image "bus-optimize-manage.svg"\] Alt text:Take necessary steps to address performance issues when they arise.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/platform-performance/resolving-plat-performance-issues.md)

</td></tr><tr><td>

[Reference\[Omitted image "bus-learn.svg"\] Alt text:Get details about form, methods, and properties related to platform performance.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/platform-performance/platform-performance-references.md)

</td><td>

 

</td></tr></tbody>
</table>