Transaction quota properties
An administrator can add the following system properties to manage transaction quotas.
|
Property |
Description |
|---|---|
|
glide.quota.manager.heartbeat |
The number of seconds between the start of each Quota Manager heartbeat. This value determines how often the Quota Manager checks for transactions that exceed a quota and how often it writes status in the log file.Type: Integer Default value: 1 Location: Add to the [sys_properties] table |
|
glide.quota.manager.minimum_transaction_time |
The minimum number of seconds a transaction must run before the Quota Manager matches it to a transaction quota. ServiceNow recommends setting this value to at least 1 second to avoid performance issues. For optimal performance, set this value to the value of your most restrictive quota. For example, if your most restrictive quota cancels transactions longer than 1 minute, set the minimum transaction time to 60 seconds.Type: Integer Default value: 1 Location: Add to the [sys_properties] table |
|
glide.quota.manager.debug |
Controls whether to display (true) or hide (false) additional debugging information related to the Quota Manager. Debugging information includes running transactions, canceled transactions, and what quotas are matched to transactions.Type: True | False Default value: True Location: Add to the [sys_properties] table |
Related topics
--- title: Transaction quota properties description: An administrator can add the following system properties to manage transaction quotas. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/platform-performance/r\_ConfigureTransactionQuotaProps.html release: australia product: Platform Performance classification: platform-performance topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Reference, Platform performance, Maintain and monitor, Administer the ServiceNow AI Platform] --- # Transaction quota properties An administrator can add the following system properties to manage transaction quotas. <table id="table_l2r_nx1_rp"><thead><tr><th> Property </th><th> Description </th></tr></thead><tbody><tr><td> glide.quota.manager.heartbeat </td><td> The number of seconds between the start of each Quota Manager heartbeat. This value determines how often the Quota Manager checks for transactions that exceed a quota and how often it writes status in the log file.Type: Integer Default value: 1 Location: Add to the \[sys\_properties\] table </td></tr><tr><td> glide.quota.manager.minimum\_transaction\_time </td><td> The minimum number of seconds a transaction must run before the Quota Manager matches it to a transaction quota. ServiceNow recommends setting this value to at least 1 second to avoid performance issues. For optimal performance, set this value to the value of your most restrictive quota. For example, if your most restrictive quota cancels transactions longer than 1 minute, set the minimum transaction time to 60 seconds.Type: Integer Default value: 1 Location: Add to the \[sys\_properties\] table </td></tr><tr><td> glide.quota.manager.debug </td><td> Controls whether to display \(true\) or hide \(false\) additional debugging information related to the Quota Manager. Debugging information includes running transactions, canceled transactions, and what quotas are matched to transactions.Type: True \| False Default value: True Location: Add to the \[sys\_properties\] table </td></tr></tbody> </table>**Parent Topic:**[Platform performance reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/platform-performance/platform-performance-references.md) **Related topics** [Add a system property](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/t_AddAPropertyUsingSysPropsList.md)
| title | Transaction quota properties |
| description | An administrator can add the following system properties to manage transaction quotas. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-administration/platform-performance/r\_ConfigureTransactionQuotaProps.html |
| release | australia |
| product | Platform Performance |
| classification | platform-performance |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ReferencePlatform performanceMaintain and monitorAdminister the ServiceNow AI Platform |