Transaction quota rule condition builder

reference australia Updated Sep 10, 2026 1 min read transaction-quota-condition-builder.md
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A description of the options available in the condition builder for the Transaction Quota Rule form.

Field

Description

URL

The URL of the page.

Thread Name

The name of the execution thread that is running the transaction. Foreground threads have names like http-bio-8080-exec-1. Background threads can have various names, and are useful where the URL is not sufficiently descriptive.

Foreground

Whether the transaction was completed in the foreground or background:- True: a foreground transaction.

  • False: a background transaction.

Type

The type of transaction:- List: Any list transaction, such as incident_list.do.

  • Form: All forms, UI pages, CMS pages, and so on.
  • XMLHttp: Transactions that run through GlideAjax, where the URL is xmlhttp.do.
  • Report: The pagesys_report_template.do.
  • SOAP: SOAP transactions.
  • Export: When a list is exported in a format such as XML or Excel.
  • Scheduler: When a scheduled job is performed.
  • Text Search: The text search transaction or any of its related operations.
  • Other: Any type that does not meet the qualities of another type.

Note: Match the transaction quota Type to the transaction type listed in the Quota Manager log entry for the transaction.

User

The user performing the transaction.

Homepage

The homepage that is running. This condition is populated only if the URL is home.do.

Homepage Widget

The widget that is rendered in the transaction. When a homepage or non-responsive dashboard renders, each widget renders in parallel.

When a responsive dashboard renders, each widget renders in sequence.

When the quota is exceeded, users see the message: Widget cancelled - maximum execution time exceeded. Increase the quota value if you don't want to show this message.

Attributes

Miscellaneous attributes that are related to the transaction.

**Parent Topic:**[Platform performance reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/platform-performance/platform-performance-references.md)
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