Supported wiki tags

reference australia Updated Sep 10, 2026 1 min read r_SupportedWikiTags.md
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Basic tags are supported for Wikitext fields in the system.

Format

Wiki tag

Headers

= Header 1 =, == Header 2 ==, etc.

Numbered step

#Step 1

Bullets (multi-level)

*Bullet 1, **Bullet 2

Indentation

:Level 1, ::Level 2

Line break

<br>

Tables

Full table support, including cell spacing, padding, borders, background shading, and width measurements.

For example:

Text
{| class="wikitable"|-! Header 1! Header 2|-| row 1, cell 1| row 1, cell 2|-| row 2, cell 1| row 2, cell 2|}

Note: Sortable tables are not supported (class="sortable").

Code blocks

<pre> Generic block </pre>

<javascript> Javascript Syntax </javascript>

<xml> XML Syntax </xml>

Bold

'''text'''

Italics

''text''

Ignore Wiki and HTML formatting

<nowiki> wikitext </nowiki>

Web link

[http://community.service-now.com/ <link text>]

Placed images

[[Image:<image name>]] For more information on uploading images or files to the database, see Storing images in the database.

HTML

Most common HTML tags are supported

<b>bold</b>, <strong>strong</strong>, <i>italics</i>, <h1>header1</h1>, <h2>header2</h2>, <h3>header3</h3>, <p>paragraph</p>, <sub>sub</sub>, <sup>sup</sup>, <center>center</center>

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