Reading email using Microsoft Graph

---
title: Reading email using Microsoft Graph
description: Use Microsoft Graph API to retrieve emails from Microsoft Exchange Online and save them to sys\_email table.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/read-email-using-ms-graph.html
release: australia
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Read or send emails using Microsoft Graph, Advanced email setup, Configure, Email Administration, Notifications, Configure core features, Administer the ServiceNow AI Platform]
---

# Reading email using Microsoft Graph

Use Microsoft Graph API to retrieve emails from Microsoft Exchange Online and save them to sys\_email table.

In the **Email Account** form, select, **Microsoft Graph \(Receive\)** in the **Type** field.

-   **[Configure an OAuth profile to use a client ID and secret for token generation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/microsoft-graph.md)**  
Configure an OAuth profile using a client ID and client secret to create an email account for using Microsoft Graph \(receive\) in your email account type.
-   **[Configure an OAuth profile to use certificates for authentication with Microsoft Azure](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/configure-oauth-profile-using-certificates.md)**  
Configure an OAuth application profile to authenticate using certificates.
-   **[Create an email account for Microsoft Graph \(receive\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/create-email-account-ms-graph.md)**  
Create an email account for reading emails from Microsoft Exchange Online using Microsoft Graph Endpoints.

**Parent Topic:**[Read or send emails using Microsoft Graph](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/read-send-emails-ms-graph.md)