System property error
topic australia Updated Sep 10, 2026 1 min read register-target-instance-2.md
Troubleshoot a system property error that occurs while registering a target instance.
Condition
By default, glide.db.clone.allow_clone_target is enabled on instances whose name ends in Dev, Test, Stage, UAT, or QA. An error occurs if the property isn't set to True.
Note: If it's a production instance, set this property back to False to avoid accidental clones over production in future.
Cause
The glide.db.clone.allow_clone_target system property is set to False.
Remedy
Procedure
-
Navigate to All > System properties > All properties.
-
Search for
glide.db.clone.allow_clone_targetin the system properties list. -
Select the property.
-
If the value is set to
False, set the value toTrue. -
Select Update.
Parent Topic:Troubleshooting for registering target instance
44 lines · 1.5 KB
--- title: System property error description: Troubleshoot a system property error that occurs while registering a target instance. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/register-target-instance-2.html release: australia topic_type: topic last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Troubleshooting for registering target instance, Reference, Instance Clone, Configure core features, Administer the ServiceNow AI Platform] --- # System property error Troubleshoot a system property error that occurs while registering a target instance. ## Condition By default, `glide.db.clone.allow_clone_target` is enabled on instances whose name ends in Dev, Test, Stage, UAT, or QA. An error occurs if the property isn't set to `True`. **Note:** If it's a production instance, set this property back to `False` to avoid accidental clones over production in future. ## Cause The `glide.db.clone.allow_clone_target` system property is set to `False`. ## Remedy ## Procedure 1. Navigate to **All** > **System properties** > **All properties**. 2. Search for `glide.db.clone.allow_clone_target` in the system properties list. 3. Select the property. 4. If the value is set to `False`, set the value to `True`. 5. Select **Update**. **Parent Topic:**[Troubleshooting for registering target instance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/register-target-instance-troubleshooting.md)
| title | System property error |
| description | Troubleshoot a system property error that occurs while registering a target instance. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-administration/register-target-instance-2.html |
| release | australia |
| topic_type | topic |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Troubleshooting for registering target instanceReferenceInstance CloneConfigure core featuresAdminister the ServiceNow AI Platform |