Set notification preferences
View, enable, and disable general settings for notification preferences, and delivery channels.
Before you begin
Role required: none
Note: Standardized forms across custom notification preferences and delivery channels have been enabled from Yokohama onwards, to use standardized forms set the property glide.notification.preference.sn_form_enabled to true.
Procedure
-
From your user profile, navigate to Preferences > Notifications.
-
Select the General tab.
-
Set global notification preferences.
|
Option |
Description |
|---|---|
|
Allow Notifications |
Enable or disable all notifications. |
|
Advanced Preferences |
Customize notification preferences for system notifications, custom notifications, and delivery channels. |
|
System notifications |
Enable or disable system notification categories, for example, Approval or Connect notifications. |
|
Custom notifications |
Enable or disable custom notifications. |
|
Delivery Channels |
Enable or disable individual delivery channels. |
--- title: Set notification preferences description: View, enable, and disable general settings for notification preferences, and delivery channels. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/set-notification-preferences.html release: australia topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Preferences in Next Experience, Notification Preferences, Notifications, Configure core features, Administer the ServiceNow AI Platform] --- # Set notification preferences View, enable, and disable general settings for notification preferences, and delivery channels. ## Before you begin Role required: none **Note:** Standardized forms across custom notification preferences and delivery channels have been enabled from Yokohama onwards, to use standardized forms set the property **glide.notification.preference.sn\_form\_enabled** to `true`. ## Procedure 1. From your user profile, navigate to **Preferences** > **Notifications**. 2. Select the **General** tab. 3. Set global notification preferences. <table id="choicetable_rgl_1dh_vvb"><thead><tr><th align="left" id="d134146e91"> Option </th><th align="left" id="d134146e94"> Description </th></tr></thead><tbody><tr><td id="d134146e100"> **Allow Notifications** </td><td> Enable or disable all notifications. </td></tr><tr><td id="d134146e109"> **Advanced Preferences** </td><td> Customize notification preferences for system notifications, custom notifications, and delivery channels. </td></tr><tr><td id="d134146e118"> **System notifications** </td><td> Enable or disable system notification categories, for example, Approval or Connect notifications. </td></tr><tr><td id="d134146e130"> **Custom notifications** </td><td> Enable or disable custom notifications. </td></tr><tr><td id="d134146e140"> **Delivery Channels** </td><td> Enable or disable individual delivery channels. </td></tr></tbody> </table> **Parent Topic:**[System and custom notification and delivery channel preferences in Next Experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/advanced-notification-prefrences.md)
| title | Set notification preferences |
| description | View, enable, and disable general settings for notification preferences, and delivery channels. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-administration/set-notification-preferences.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Preferences in Next ExperienceNotification PreferencesNotificationsConfigure core featuresAdminister the ServiceNow AI Platform |