Slow interactions log record detail

---
title: Slow interactions log record detail
description: Administrators can use Slow Interactions logs to gain insight into how interactions are affecting platform performance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/slow-interactions-log-record-detail.html
release: australia
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Stats Tools, System Diagnostics, Maintain and monitor, Administer the ServiceNow AI Platform]
---

# Slow interactions log record detail

Administrators can use Slow Interactions logs to gain insight into how interactions are affecting platform performance.

<table id="simpletable_pv3_fz4_htb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Label

</td><td>

Label assigned to the interaction.

</td></tr><tr><td>

Average execution time \(ms\)

</td><td>

Average duration to execute the interaction, in a single occurrence, in milliseconds.

</td></tr><tr><td>

Execution count

</td><td>

Number of similar occurrences that are aggregated.

</td></tr><tr><td>

Total execution time

</td><td>

Total sum of the execution times for the aggregated executions of the interaction.

</td></tr><tr><td>

First sighting

</td><td>

Time and date the first occurrence was noted.

</td></tr><tr><td>

Hash

</td><td>

Hash value for this record.

</td></tr><tr><td>

Last sighting

</td><td>

Time and date the last occurrence was noted.

</td></tr><tr><td>

Example Java stack trace

</td><td>

Example stack trace for an individual event.

</td></tr><tr><td>

Window start

</td><td>

Start time

</td></tr><tr><td>

Window end

</td><td>

End time

</td></tr></tbody>
</table>