Register an event

task australia Updated Sep 10, 2026 1 min read t_RegisterAnEvent.md
Raw file servicenow.com

You can register an event for a specific table and a business rule that fires the event.

Before you begin

Role required: admin

Procedure

  1. To register an event, browse to System Policy > Events > Registry, and then click New.

  2. On the form fill in the fields.

Field

Description

Event name

Name of your new event.

Table

Database table for this event. Note: Only tables and database views that are in the same scope as the event appear on the listing.

Queue

Name of the queue that the event is placed into when triggered.Use only lowercase letters, no spaces, and no special characters except underscore (_). For example, my_queue. See Using custom queues to process events.

Priority

Order in which messages will be processed. Lower values have higher priority.Note: The com.glide.sysevent.priority.enabled system property is enabled by default. If you disable it, events processing is not done by priority.

Caller Access

Restricted caller access settings.- Caller Restriction: calls to the resource must be manually approved.

  • Caller Tracking: Calls to the resource are automatically approved.

Fired by

Name of the business rule that runs the event. This field is for reference only and is not used by any process. Make sure that there is enough information to locate your event again.

Description

Short description of the purpose of the event.

**Parent Topic:**[Managing system events](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/system-events/managing-system-events.md)
Search documentation
Search document titles and file paths on the australia branch