Set the default language for an instance

task australia Updated Sep 10, 2026 1 min read r_GlobalLanguage.md
Raw file servicenow.com

Change the language that appears by default for an instance.

Before you begin

Activate the languages that your users need. For more information, see Activate a language for supported languages or Translating to an unsupported language for custom translations.

Role required: admin

About this task

This property defines the language that users with a role see if a language is not specified in their user record. Users without a role see the default guest language, as described in User specific language.

Procedure

  1. Navigate to All > System Properties > System Localization.

  2. In the Default language for the system (two character values) field, enter a two-character language code.

    You can set the default language to any language that is active on the instance. The following language codes and languages are examples of possible values.

    [Omitted image "DefaultLanguage.png"] Alt text: List of two-character values for default language.

  3. Select Save.

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