Create a language choice for users
task australia Updated Sep 10, 2026 1 min read t_CreateANewChoiceRecord.md
Allow users to select the language as a valid option in the language picker or a user record.
Before you begin
Role required: admin
About this task
You must create a choice record for a new translation in the Choice [sys_choice] table. For more information about this table, see Choice table.
Procedure
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Navigate to All > System Localization > Choices.
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Select New.
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Enter the following fields.
Field What to enter Table sys_userElement preferred_languageLanguage Enter an identifier that complies with BCP 47. The identifier can contain a language code or language code followed by a country or region code. For example, tr for Turkish or es-MX for Spanish Mexico. Label Enter the name of the new language selection as you want it to appear in the language picker. For example, Mongolian. Value Enter an identifier that complies with BCP 47. The identifier can contain a language code or language code followed by a country or region code. For example, tr for Turkish or es-MX for Spanish Mexico. Sequence Enter a number to determine what order the option appears in the choice list if you do not want to list choices alphabetically. For example, 5. The following record allows a user who is using the Dutch localization of their instance to change languages to Mongolian:
- Table: User [sys_user]
- Element: preferred_language
- Language: nl
- Label: Mongoolse
- Value: mn
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Select Submit.
Related topics
59 lines · 2.6 KB
---
title: Create a language choice for users
description: Allow users to select the language as a valid option in the language picker or a user record.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/system-localization/t\_CreateANewChoiceRecord.html
release: australia
product: System Localization
classification: system-localization
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Translating to an unsupported language, System Localization, Translation and localization, Configure core features, Administer the ServiceNow AI Platform]
---
# Create a language choice for users
Allow users to select the language as a valid option in the language picker or a user record.
## Before you begin
Role required: admin
## About this task
You must create a choice record for a new translation in the Choice \[sys\_choice\] table. For more information about this table, see [Choice table](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/system-localization/r_ChoicesTable.md).
## Procedure
1. Navigate to **All** > **System Localization** > **Choices**.
2. Select **New**.
3. Enter the following fields.
|Field|What to enter|
|-----|-------------|
|Table|`sys_user`|
|Element|`preferred_language`|
|Language|Enter an identifier that complies with [BCP 47](http://www.iana.org/assignments/language-subtag-registry/language-subtag-registry). The identifier can contain a language code or language code followed by a country or region code. For example, tr for Turkish or es-MX for Spanish Mexico.|
|Label|Enter the name of the new language selection as you want it to appear in the language picker. For example, Mongolian.|
|Value|Enter an identifier that complies with [BCP 47](http://www.iana.org/assignments/language-subtag-registry/language-subtag-registry). The identifier can contain a language code or language code followed by a country or region code. For example, tr for Turkish or es-MX for Spanish Mexico.|
|Sequence|Enter a number to determine what order the option appears in the choice list if you do not want to list choices alphabetically. For example, 5.|
The following record allows a user who is using the Dutch localization of their instance to change languages to Mongolian:
- **Table:** User \[sys\_user\]
- **Element:** preferred\_language
- **Language:** nl
- **Label:** Mongoolse
- **Value:** mn
4. Select **Submit**.
**Related topics**
[Choice table]()
| title | Create a language choice for users |
| description | Allow users to select the language as a valid option in the language picker or a user record. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-administration/system-localization/t\_CreateANewChoiceRecord.html |
| release | australia |
| product | System Localization |
| classification | system-localization |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Translating to an unsupported languageSystem LocalizationTranslation and localizationConfigure core featuresAdminister the ServiceNow AI Platform |