Create a language record
task australia Updated Sep 10, 2026 1 min read t_CreateANewLanguageRecord.md
Add a record for a language not provided by an internationalization (I18N) plugin to associate new translations with.
Before you begin
Role required: admin
About this task
To translate the interface of an instance to a language for which ServiceNow does not provide an internationalization plugin, you must create a language record for a new translation in the Languages [sys_language] table. For more information about this table, see Languages table.
Procedure
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Navigate to All > System Localization > Languages.
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Select New.
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Provide the language information.
- Name: The name of the language, for example, Turkish.
- ID: The BCP 47 code for the language, for example, tr.
- Text Direction: The direction that the instance should use to display the language: Left-to-Right or Right-to-Left.
- Active: Option to activate the language for the instance.
- Fallback: The name of another active language to use as a fallback language. For more information about fallback languages, see Set a fallback language.
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Select Submit.
Related topics
48 lines · 2.2 KB
---
title: Create a language record
description: Add a record for a language not provided by an internationalization \(I18N\) plugin to associate new translations with.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/system-localization/t\_CreateANewLanguageRecord.html
release: australia
product: System Localization
classification: system-localization
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Translating to an unsupported language, System Localization, Translation and localization, Configure core features, Administer the ServiceNow AI Platform]
---
# Create a language record
Add a record for a language not provided by an internationalization \(I18N\) plugin to associate new translations with.
## Before you begin
Role required: admin
## About this task
To translate the interface of an instance to a language for which ServiceNow does not provide an internationalization plugin, you must create a language record for a new translation in the Languages \[sys\_language\] table. For more information about this table, see [Languages table](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/system-localization/r_LanguagesTable.md).
## Procedure
1. Navigate to **All** > **System Localization** > **Languages**.
2. Select **New**.
3. Provide the language information.
- **Name**: The name of the language, for example, Turkish.
- **ID**: The [BCP 47](http://www.iana.org/assignments/language-subtag-registry/language-subtag-registry) code for the language, for example, tr.
- **Text Direction**: The direction that the instance should use to display the language: Left-to-Right or Right-to-Left.
- **Active**: Option to activate the language for the instance.
- **Fallback**: The name of another active language to use as a fallback language. For more information about fallback languages, see [Set a fallback language](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/system-localization/set-fallback-language.md).
4. Select **Submit**.
**Related topics**
[Languages table]()
| title | Create a language record |
| description | Add a record for a language not provided by an internationalization \(I18N\) plugin to associate new translations with. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-administration/system-localization/t\_CreateANewLanguageRecord.html |
| release | australia |
| product | System Localization |
| classification | system-localization |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Translating to an unsupported languageSystem LocalizationTranslation and localizationConfigure core featuresAdminister the ServiceNow AI Platform |