Activate email filters

---
title: Activate email filters
description: Administrators can activate the Email Filters plugin \(com.glide.email\_filter\).
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/t\_ActivateEmailFilters.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Activate email administration, Configure, Email Administration, Notifications, Configure core features, Administer the ServiceNow AI Platform]
---

# Activate email filters

Administrators can activate the Email Filters plugin \(com.glide.email\_filter\).

## Before you begin

Role required: admin

## Procedure

1.  Navigate to **All** > **System Applications** > **All Available Applications** > **All**.

2.  Find the plugin using the filter criteria and search bar.

    You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

3.  Select **Install** to start the installation process.

    **Note:** When domain separation and delegated admin are enabled in an instance, the administrative user must be in the **global** domain. Otherwise, the following error appears: `Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.`

    You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/find-components.md).


## What to do next

[Create an email filter](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/t_CreateAnEmailFilter.md)

**Parent Topic:**[Activate email administration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/activate-email-admin.md)