Configure suggested text for journal fields

---
title: Configure suggested text for journal fields
description: You can configure the suggested text options for journal fields, such as work notes or the activity stream. Suggested text options for journal fields are unavailable in Core UI.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/t\_ConfigSuggestTxtForJournalFields.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Suggestion field type, Reference, Field administration, Forms, fields, and lists, Configure core features, Administer the ServiceNow AI Platform]
---

# Configure suggested text for journal fields

You can configure the suggested text options for journal fields, such as work notes or the activity stream. Suggested text options for journal fields are unavailable in Core UI.

## Before you begin

Role required: personalize\_responses

## Procedure

1.  Select and hold \(or right-click\) the field label and select **Configure Responses**.

2.  Select **New**.

3.  Enter a label, or brief description, for the option.

4.  Enter the complete text in **Response text**.

5.  Select **Save**.