Configure a field editor for the HTML field

task australia Updated Sep 10, 2026 1 min read t_ConfigTinyMCEHTMLFieldEditor.md
Raw file servicenow.com

Configure HTML fields to use TinyMCE or the legacy htmlArea editor. The TinyMCE editor provides better stability and more editing functions than the legacy htmlArea editor.

Before you begin

Role required: admin

About this task

There are two options for HTML editors:

  • TinyMCE: A field that displays text as readers would see it on the screen. TinyMCE is the default editor.

  • htmlArea: The legacy editor, which offers a more basic interface as well as a mode that shows only HTML markup.

    Note: htmlArea only works in Core UI, not configurable workspace.

Procedure

  1. Navigate to All > System Properties > UI Properties.

  2. Locate the HTML field editor to use property (glide.ui.html.editor).

  3. Select TinyMCE or htmlArea.

  4. Select Save.

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