Edit HTML content in an email notification
task australia Updated Sep 10, 2026 1 min read t_EditTheHTMLOfAnEmailNotif.md
For added control over the content of an email notification, you can edit the underlying HTML.
Before you begin
Role required: admin
Procedure
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Navigate to All > System Notification > Email > Notifications.
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Open an email notification record.
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On the form, open the What it will contain tab.
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In the Message HTML field, click the source code icon ([Omitted image "source-code-icon.png"] Alt text: Source code icon) to open the HTML source code editor.
[Omitted image "600pxHTMLSourceEditor.png"] Alt text: The HTML source editor
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Make the needed changes to the HTML.
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On the window, click Ok.
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On the form, click Update.
Parent Topic:Create an email notification
42 lines · 1.5 KB
---
title: Edit HTML content in an email notification
description: For added control over the content of an email notification, you can edit the underlying HTML.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/t\_EditTheHTMLOfAnEmailNotif.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Create an email notification, Email and SMS notifications, System notifications, Notifications, Configure core features, Administer the ServiceNow AI Platform]
---
# Edit HTML content in an email notification
For added control over the content of an email notification, you can edit the underlying HTML.
## Before you begin
Role required: admin
## Procedure
1. Navigate to **All** > **System Notification** > **Email** > **Notifications**.
2. Open an email notification record.
3. On the form, open the **What it will contain** tab.
4. In the **Message HTML** field, click the source code icon \(\[Omitted image "source-code-icon.png"\] Alt text: Source code icon\) to open the HTML source code editor.
\[Omitted image "600pxHTMLSourceEditor.png"\] Alt text: The HTML source editor
5. Make the needed changes to the HTML.
6. On the window, click **Ok**.
7. On the form, click **Update**.
**Parent Topic:**[Create an email notification](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/t_CreateANotification.md)
| title | Edit HTML content in an email notification |
| description | For added control over the content of an email notification, you can edit the underlying HTML. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-administration/t\_EditTheHTMLOfAnEmailNotif.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Create an email notificationEmail and SMS notificationsSystem notificationsNotificationsConfigure core featuresAdminister the ServiceNow AI Platform |