Journal fields

reference australia Updated Sep 10, 2026 1 min read r_JournalFields.md
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Journal fields work together to create a log of changes and comments as tasks are worked on.

Note: Journal fields are shown regardless of the table audit enabled/disabled setting.

Fields of the journal_input type are multi-line text boxes which, upon save, add the comments into the Activity field with a notation. The most common types of journal fields are work notes and additional comments.

Field Description
Additional comments Any user can update.
Work notes ITIL users can update.

These comments, as well as any changes to the record or email notifications sent out because of the record, are displayed in the activity formatter, which can be added to the form like a field.

[Omitted image "ActivityFormatterForJournalFields.png"] Alt text:

Parent Topic:Task table structure

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