Create an assignment data lookup rule
Automatically assign a record using Data Lookup and Record Matching.
Before you begin
Role required: assignment_rule_admin or admin
Procedure
-
Navigate to All > System Policy > Rules > Assignment Lookup Rules.
-
Select New.
-
On the form, fill in the fields.
Field Description Category The category the data lookup matches against. Subcategory The subcategory the data lookup matches against. Configuration item The configuration item the data lookup matches against. Location The location the data lookup matches against. Assignment group The assignment group to assign the incident to. Assigned to The user to assign the incident to. Active Option to run the rule or deactivate the rule. Order Order in which the rule runs compared to other rules on the same table. The Data Lookup Plugin runs the rule with the lowest order and matching values. -
Select Submit.
Result
The rule assigns incidents to the values in the Assignment Group and Assigned To fields based on the values selected in the Category, Subcategory, Configuration Item, or Location fields. A valid assignment lookup rule requires at least one matcher field and one setter field.
Assignment Data Lookup
In this example, the Assignment Data Lookup rule automatically assigns any incident with the Category of Inquiry/Help and Subcategory of Email to Fred Luddy.
[Omitted image "Assignment_Data_Lookup.png"] Alt text: Assignment data lookup
Parent Topic:Defining assignment rules
Related topics
Precedence between data lookup, assignment, and business rules
---
title: Create an assignment data lookup rule
description: Automatically assign a record using Data Lookup and Record Matching.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/table-administration-and-data-management/t\_DataLookupRule.html
release: australia
product: Table Administration and Data Management
classification: table-administration-and-data-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Assignment rules, Working with Task table, Table admin, Tables and data, Configure core features, Administer the ServiceNow AI Platform]
---
# Create an assignment data lookup rule
Automatically assign a record using Data Lookup and Record Matching.
## Before you begin
Role required: assignment\_rule\_admin or admin
## Procedure
1. Navigate to **All** > **System Policy** > **Rules** > **Assignment Lookup Rules**.
2. Select **New**.
3. On the form, fill in the fields.
|Field|Description|
|-----|-----------|
|Category|The category the data lookup matches against.|
|Subcategory|The subcategory the data lookup matches against.|
|Configuration item|The configuration item the data lookup matches against.|
|Location|The location the data lookup matches against.|
|Assignment group|The assignment group to assign the incident to.|
|Assigned to|The user to assign the incident to.|
|Active|Option to run the rule or deactivate the rule.|
|Order|Order in which the rule runs compared to other rules on the same table. The Data Lookup Plugin runs the rule with the lowest order and matching values.|
4. Select **Submit**.
## Result
The rule assigns incidents to the values in the Assignment Group and Assigned To fields based on the values selected in the **Category**, **Subcategory**, **Configuration Item**, or **Location** fields. A valid assignment lookup rule requires at least one matcher field and one setter field.
## Assignment Data Lookup
In this example, the Assignment Data Lookup rule automatically assigns any incident with the Category of Inquiry/Help and Subcategory of Email to Fred Luddy.
\[Omitted image "Assignment\_Data\_Lookup.png"\] Alt text: Assignment data lookup
**Parent Topic:**[Defining assignment rules](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/table-administration-and-data-management/c_DefineAssignmentRules.md)
**Related topics**
[Assignment rules module]()
[Data lookup rules]()
[Precedence between data lookup, assignment, and business rules]()
[Workflow assignments]()
[Baseline assignment rules example]()
[Create an assignment rule]()
| title | Create an assignment data lookup rule |
| description | Automatically assign a record using Data Lookup and Record Matching. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-administration/table-administration-and-data-management/t\_DataLookupRule.html |
| release | australia |
| product | Table Administration and Data Management |
| classification | table-administration-and-data-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | Assignment rulesWorking with Task tableTable adminTables and dataConfigure core featuresAdminister the ServiceNow AI Platform |