Configuring Upgrade Console

---
title: Configuring Upgrade Console
description: Upgrade your production or sub-production instance effortlessly by following our guided steps.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/upgrade-management/um-configure.html
release: australia
product: Upgrade Management
classification: upgrade-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Upgrade Console, Upgrade, Administer the ServiceNow AI Platform]
---

# Configuring Upgrade Console

Upgrade your production or sub-production instance effortlessly by following our guided steps.

**Note:** It is recommended to clone the production instance to sub-production instance.

The following steps are in a nutshell to explain the overall configuration experience of Upgrade Console in a sub-production or a production instance.

## Configuring Upgrade Console

Implement the following steps to configure Upgrade Console.

1.  Navigate to **Admin** > **Upgrade Console** > **Guided upgrade**.

    **Note:** The **Guided upgrade** tab shows up only when the upgrade is in progress. If there is no ongoing upgrade, you can select the required upgrade version and select **Get started** in the Get started with your upgrade section.

2.  Complete the **Pre-upgrade** tasks to move to the Instance upgrade tasks.

    **Note:** Select either **Mark as complete** or **Skip** to move to the next task in the Pre-upgrade section.

3.  Complete the **Instance upgrade** tasks.
4.  Complete the **Post-upgrade** tasks to complete the guided upgrade.

    **Note:** You need to first complete the pre-upgrade tasks to move to the instance upgrade and post-upgrade tasks.


## Using guided upgrade to implement Upgrade Console

Implement the following to experience the guided upgrade for a seamless upgrade on your instance.

-   **[Access guided upgrade on a non-production instance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/upgrade-management/um-guided-tour-implement.md)**  
Follow the guided upgrade steps to experience the seamless upgrade on your non-production instance.
-   **[Access guided upgrade on a production instance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/upgrade-management/um-guided-tour-implement-prod.md)**  
Follow the guided upgrade steps to experience the seamless upgrade on your production instance.
-   **[Bulk application updates](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/upgrade-management/um_bulk_app_update_desc.md)**  
The bulk application update console enables you to review, select, and update multiple applications in a single workflow, improving efficiency compared to updating applications individually through the Application Manager.

**Parent Topic:**[Upgrade Console](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/upgrade-management/um-landing-page.md)