Upgrade History Task form

reference australia Updated Sep 10, 2026 2 min read um-history-task-form.md
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You can update information about a skipped record task using the Upgrade History Task form.

To make changes on a skipped record task, click a task number link on a task over VTB.

Field

Description

Short description

Description about the task

Priority

Prioritization of the skipped records based on the importance of the file types. The prioritization is done as follows:- Priority 1 (highest priority): UI pages, UI macros, and more

  • Priority 2: Business Rules, Security ACLs, and more
  • Priority 3: Reports and more
  • Priority 4: Form Sections, Choice Sets, and more
  • Priority 5 (lowest priority): other

Disposition

Disposition is Skipped since the task board is only for skipped records. The system did not change this record in order to preserve customizations.

Type

Type of file which determines the priority level.

State

State of the files.- Not reviewed: Tasks which have not been reviewed

  • Reviewed: Tasks which have been reviewed
  • Merged: Tasks which have both the old and new changes
  • Retained: Tasks which have retained the updates from the latest upgrade
  • Reverted: Tasks which have reverted its changes to the base system

Work notes

Notes about the skipped record task

Update

Button to update the skipped record task

Resolve Conflicts

Button to resolve conflicts by reviewing the differences

Revert to Base System

Button to revert the customizations

Delete

Button to delete the skipped record task

The Old Resolution Details related list shows the actions taken in the previous upgrade version.\[Omitted image "uc-old-resolution.png"\] Alt text: Image showing the Old Resolution Details related list

Field

Description

Number

Task number of the skipped file where some actions were taken in the previous upgrade version.

Short description

Description about the task

Disposition

Action performed on this file during previous upgrade

Priority

Prioritization of the skipped records based on the importance of the file types. The prioritization is done as follows:1. (highest priority): xml content 2. script or script_plain 3. html content 4. sys_ui_form_section, sys_ui_related_list, or sys_choice_set 5. (lowest priority): other

State

State of the files.- Not reviewed: Tasks which have not been reviewed

  • Reviewed: Tasks which have been reviewed
  • Reviewed and Merged: Tasks which have been reviewed and have both the old and new changes
  • Reviewed and Retained: Tasks which have been reviewed and have retained the updates from the latest upgrade
  • Reviewed and Reverted: Tasks which have been reviewed and have reverted its changes to the base system

Assigned to

Name of the assigned user

From

Past previous version

To

Past current version

**Parent Topic:**[Skipped Records visual task board \(VTB\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/upgrade-management/um-vtb-history.md)
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