Normalization properties

reference australia Updated Sep 10, 2026 1 min read r_NormalizedProperties.md

On the normalization properties form, you can see and change the configurable properties for the Normalization Data Services plugin.

Field	Description
Reference qualifiers on all tables that reference the company will be updated to use the Normalized field.	If Yes, any reference field for the company – for any table across the platform – uses the Normalized name. This service only works if you have run the Update Reference Qualifiers task in the Guided Setup.
Enable a business rule that automatically normalizes manufacturer names for configuration items.	If Yes, the system normalizes company names when you add or update configuration items by a mechanism other than Discovery (such as by manual import sets).
Enable Discovery to use the normalization service for the manufacturer name.	To have Discovery use the normalized company name for the manufacturer name, select Yes.
This property is to enable or disable the Normalization process.	To enable the Normalization Data Service process, select Yes. To disable, select No. For details, see Normalization data services.
Normalize existing canonical core_company records.	Select Yes to update an existing normalized (canonical=true) Companies record to not-normalized (canonical=false) if a mapping is present. For details, see KB0957144.

Parent Topic:Normalization data services

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---
title: Normalization properties
description: On the normalization properties form, you can see and change the configurable properties for the Normalization Data Services plugin.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/user-administration/r\_NormalizedProperties.html
release: australia
product: User Administration
classification: user-administration
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Normalization data services, Creating users, companies, departments, User administration, Configure core features, Administer the ServiceNow AI Platform]
---

# Normalization properties

On the normalization properties form, you can see and change the configurable properties for the Normalization Data Services plugin.

|Field|Description|
|-----|-----------|
|Reference qualifiers on all tables that reference the company will be updated to use the Normalized field.|If **Yes**, any reference field for the company – for any table across the platform – uses the Normalized name. This service only works if you have run the Update Reference Qualifiers task in the Guided Setup.|
|Enable a business rule that automatically normalizes manufacturer names for configuration items.|If **Yes**, the system normalizes company names when you add or update configuration items by a mechanism other than Discovery \(such as by manual import sets\).|
|Enable Discovery to use the normalization service for the manufacturer name.|To have Discovery use the normalized company name for the manufacturer name, select **Yes**.|
|This property is to enable or disable the Normalization process.|To enable the Normalization Data Service process, select **Yes**. To disable, select **No**. For details, see [Normalization data services](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/user-administration/c_NormalizationOverview.md).|
|Normalize existing canonical core\_company records.|Select **Yes** to update an existing normalized \(canonical=true\) Companies record to not-normalized \(canonical=false\) if a mapping is present. For details, see [KB0957144](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0957144).|

**Parent Topic:**[Normalization data services](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/user-administration/c_NormalizationOverview.md)