Add a new company
You can add companies that represent vendors, manufacturers, or customers with whom you do business. These companies provide a way to categorize users, groups, and assets.
Before you begin
Role required: user_admin or admin
Procedure
-
Navigate to All > User Administration > Companies.
-
Click New.
-
Complete the form with the company details.
|
Field |
Description |
|---|---|
|
Name |
Name of the company. |
|
Phone |
Company phone number. |
|
Fax phone |
Company fax number. |
|
Manufacturer |
Whether the company is a manufacturer. |
|
Vendor |
Whether the company is a vendor. |
|
Stock symbol |
Three or four letter stock symbol for the company. |
|
Stock price |
Current price at which company stock is sold. |
|
Street |
Mailing street address of the company. |
|
City |
City in which the company is located. |
|
State |
State or province in which the company is located. |
|
Zip/Postal code |
Zip or postal code for the company. |
|
Notes |
Any information about the company that would be helpful for others to know. |
|
Fields that can be added by Personalize a form: | |
|
Latitude |
The latitude of the company, if applicable. This field is populated by a business rule called get_lat_long. Deactivate this business rule to prevent the system from overwriting any values populated in the field manually. Latitude is expressed as a floating point data type. Latitude from upgraded versions of ServiceNow expressed in any format other than floating point appears in a column called Old Latitude. The system attempts to convert all latitude values from previous versions to the floating point notation, where possible.Note: This field doesn't display by default. You can add it by personalizing the form. |
|
Longitude |
The longitude of the company, if applicable. This field is populated by a business rule called get_lat_long. Deactivate this business rule to prevent the system from overwriting any values populated in the field manually. Longitude is expressed as a floating point data type. Longitude from upgraded versions of ServiceNow expressed in any format other than floating point appears in a column called Old Longitude. The system attempts to convert all longitude values from previous versions to the floating point notation, where possible.Note: This field doesn't display by default. You can add it by personalizing the form. |
What to do next
Normalize company data to create consistency when referring to a company name, such as a vendor or manufacturer. For more information see, Normalization data services.
Parent Topic:Creating users, companies, and departments
--- title: Add a new company description: You can add companies that represent vendors, manufacturers, or customers with whom you do business. These companies provide a way to categorize users, groups, and assets. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/user-administration/t\_AddANewCompany.html release: australia product: User Administration classification: user-administration topic_type: task last_updated: "2026-09-10" reading_time_minutes: 2 breadcrumb: [Creating users, companies, departments, User administration, Configure core features, Administer the ServiceNow AI Platform] --- # Add a new company You can add companies that represent vendors, manufacturers, or customers with whom you do business. These companies provide a way to categorize users, groups, and assets. ## Before you begin Role required: user\_admin or admin ## Procedure 1. Navigate to **All** > **User Administration** > **Companies**. 2. Click **New**. 3. Complete the form with the company details. <table id="table_x3s_msg_m4"><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td> Name </td><td> Name of the company. </td></tr><tr><td> Phone </td><td> Company phone number. </td></tr><tr><td> Fax phone </td><td> Company fax number. </td></tr><tr><td> Manufacturer </td><td> Whether the company is a manufacturer. </td></tr><tr><td> Vendor </td><td> Whether the company is a vendor. </td></tr><tr><td> Stock symbol </td><td> Three or four letter stock symbol for the company. </td></tr><tr><td> Stock price </td><td> Current price at which company stock is sold. </td></tr><tr><td> Street </td><td> Mailing street address of the company. </td></tr><tr><td> City </td><td> City in which the company is located. </td></tr><tr><td> State </td><td> State or province in which the company is located. </td></tr><tr><td> Zip/Postal code </td><td> Zip or postal code for the company. </td></tr><tr><td> Notes </td><td> Any information about the company that would be helpful for others to know. </td></tr><tr><td class="sub-head" colspan="2"> Fields that can be added by [Personalize a form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-user-interface/t_PersonalizeAForm.md): </td></tr><tr><td> Latitude </td><td> The latitude of the company, if applicable. This field is populated by a business rule called **get\_lat\_long**. Deactivate this business rule to prevent the system from overwriting any values populated in the field manually. Latitude is expressed as a floating point data type. Latitude from upgraded versions of ServiceNow expressed in any format other than floating point appears in a column called **Old Latitude**. The system attempts to convert all latitude values from previous versions to the floating point notation, where possible.**Note:** This field doesn't display by default. You can add it by [personalizing the form.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-user-interface/t_PersonalizeAForm.md) </td></tr><tr><td> Longitude </td><td> The longitude of the company, if applicable. This field is populated by a business rule called **get\_lat\_long**. Deactivate this business rule to prevent the system from overwriting any values populated in the field manually. Longitude is expressed as a floating point data type. Longitude from upgraded versions of ServiceNow expressed in any format other than floating point appears in a column called **Old Longitude**. The system attempts to convert all longitude values from previous versions to the floating point notation, where possible.**Note:** This field doesn't display by default. You can add it by [personalizing the form.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-user-interface/t_PersonalizeAForm.md) </td></tr></tbody> </table> **Note:** The IT Finance application adds a Finance view to the Company form. The Finance view adds a chart that shows expenses that were allocated to the company. ## What to do next Normalize company data to create consistency when referring to a company name, such as a vendor or manufacturer. For more information see, [Normalization data services](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/user-administration/c_NormalizationOverview.md). **Parent Topic:**[Creating users, companies, and departments](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/user-administration/using-user-administration.md)
| title | Add a new company |
| description | You can add companies that represent vendors, manufacturers, or customers with whom you do business. These companies provide a way to categorize users, groups, and assets. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-administration/user-administration/t\_AddANewCompany.html |
| release | australia |
| product | User Administration |
| classification | user-administration |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | Creating userscompaniesdepartmentsUser administrationConfigure core featuresAdminister the ServiceNow AI Platform |