Managing roles

concept australia Updated Sep 10, 2026 1 min read ua-creating-roles.md

Administrators can create and configure roles that grant specific permissions, which govern what users and groups with that role can do.

All ServiceNow roles
Use this filterable table to review a complete list of roles used in ServiceNow instances. The table includes important details for all base system roles as well as any roles added by installed plugins.
Base system roles
Administrators can assign one or more base system user roles to grant access to base system platform features and applications.
System roles
Administrators can control access to features and capabilities on a ServiceNow instance by assigning roles to users.
Create a role
Create a role to control access to features and capabilities in applications and modules. The new role doesn’t have access to any application or module until you add other roles to it, or add it to the appropriate applications and modules.
Audit user roles
Changes to user roles are tracked in the Audit Roles [sys_audit_role] table.
Delegating roles
Administrators can grant users the ability to assign roles within groups. However, these users can only assign roles that they already have.
Time-limited role
Time-limited roles give users the defined role during the defined time period.

Parent Topic:Configure ServiceNow AI Platform core features

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---
title: Managing roles
description: Administrators can create and configure roles that grant specific permissions, which govern what users and groups with that role can do.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/user-administration/ua-creating-roles.html
release: australia
product: User Administration
classification: user-administration
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [User administration, Configure core features, Administer the ServiceNow AI Platform]
---

# Managing roles

Administrators can create and configure roles that grant specific permissions, which govern what users and groups with that role can do.

-   **[All ServiceNow roles](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/user-administration/roles-summary.md)**  
Use this filterable table to review a complete list of roles used in ServiceNow instances. The table includes important details for all base system roles as well as any roles added by installed plugins.
-   **[Base system roles](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/user-administration/r_BaseSystemRoles.md)**  
Administrators can assign one or more base system user roles to grant access to base system platform features and applications.
-   **[System roles](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/user-administration/base-system-roles.md)**  
Administrators can control access to features and capabilities on a ServiceNow instance by assigning roles to users.
-   **[Create a role](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/user-administration/t_CreateARole.md)**  
Create a role to control access to features and capabilities in applications and modules. The new role doesn’t have access to any application or module until you add other roles to it, or add it to the appropriate applications and modules.
-   **[Audit user roles](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/user-administration/audit-user-roles.md)**  
Changes to user roles are tracked in the Audit Roles \[sys\_audit\_role\] table.
-   **[Delegating roles](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/user-administration/c_DelegateRoles.md)**  
Administrators can grant users the ability to assign roles within groups. However, these users can only assign roles that they already have.
-   **[Time-limited role](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/user-administration/time-limited-role-overview.md)**  
Time-limited roles give users the defined role during the defined time period.

**Parent Topic:**[Configure ServiceNow AI Platform core features](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/config-now-platform-core-features.md)