Creating an email account
concept australia Updated Sep 10, 2026 1 min read using-email-admin.md
Use email administrator to create email accounts, email filter, and create an email account for Microsoft Graph.
- Email accounts
Email accounts store the connection details and credentials the system uses to access external email servers and services. - Email filters
Specify which inbound emails to ignore or move to a particular mailbox. - Email service
The Email Service API provides endpoint to install the Email API on the instance.
Parent Topic:Email Administration
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--- title: Creating an email account description: Use email administrator to create email accounts, email filter, and create an email account for Microsoft Graph. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/platform-administration/using-email-admin.html release: australia topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Email Administration, Notifications, Configure core features, Administer the ServiceNow AI Platform] --- # Creating an email account Use email administrator to create email accounts, email filter, and create an email account for Microsoft Graph. - **[Email accounts](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/c_EmailAccounts.md)** Email accounts store the connection details and credentials the system uses to access external email servers and services. - **[Email filters](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/c_EmailFilters.md)** Specify which inbound emails to ignore or move to a particular mailbox. - **[Email service](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/email-service.md)** The Email Service API provides endpoint to install the Email API on the instance. **Parent Topic:**[Email Administration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/platform-administration/email-administration-landing.md)
| title | Creating an email account |
| description | Use email administrator to create email accounts, email filter, and create an email account for Microsoft Graph. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-administration/using-email-admin.html |
| release | australia |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Email AdministrationNotificationsConfigure core featuresAdminister the ServiceNow AI Platform |