Activate time limited authentication

task australia Updated Sep 10, 2026 1 min read activate-time-limited-authentication.md
Raw file servicenow.com

Time limited authentication activates through the Integration - Multiple Provider Single Sign-On Installer plugin.

Before you begin

Role required: admin

Note: Time limited authentication is very specific to ServiceNow instance. The customized links for users can only be created within ServiceNow.

Procedure

  1. Navigate to All > System Applications > All Available Applications > All.

  2. Find the Time Limited Authentication (com.snc.authenticate.time_limited_authentication) plugin using the filter criteria and search bar.

    You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

  3. Select Install to start the installation process.

    Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.

    You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.

Search documentation
Search document titles and file paths on the australia branch