Change an Authenticator app
task australia Updated Sep 10, 2026 1 min read change-authenticator-app.md
Generate a new code to change an Authenticator app on your device.
Before you begin
You must have MFA enabled for your profile. You can enable it yourself on your user profile or your administrator can enable it for you.
Role required: none
Procedure
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Navigate to All > Self-Service > My Profile.
Note: You can also access your profile by selecting your user name in the instance header.
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In your user profile, select Multi-factor Authentication in the Related Links section.
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Under Authenticator app, select the edit icon.
[Omitted image "manage-authenticator-app.png"] Alt text: Manage Authenticator
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In the Change authenticator code window, select Change.
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Follow the directions on the screen to register the authenticator app with the device.
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---
title: Change an Authenticator app
description: Generate a new code to change an Authenticator app on your device.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/platform-security/authentication/change-authenticator-app.html
release: australia
product: Authentication
classification: authentication
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Authenticator applications, Using MFA, Multi-factor authentication, Authentication, Access Management]
---
# Change an Authenticator app
Generate a new code to change an Authenticator app on your device.
## Before you begin
You must have MFA enabled for your profile. You can enable it yourself on your user profile or your administrator can enable it for you.
Role required: none
## Procedure
1. Navigate to **All** > **Self-Service** > **My Profile**.
**Note:** You can also access your profile by selecting your user name in the instance header.
2. In your user profile, select **Multi-factor Authentication** in the **Related Links** section.
3. Under **Authenticator app**, select the edit icon.
\[Omitted image "manage-authenticator-app.png"\] Alt text: Manage Authenticator
4. In the Change authenticator code window, select **Change**.
5. Follow the directions on the screen to register the authenticator app with the device.
| title | Change an Authenticator app |
| description | Generate a new code to change an Authenticator app on your device. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/platform-security/authentication/change-authenticator-app.html |
| release | australia |
| product | Authentication |
| classification | authentication |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Authenticator applicationsUsing MFAMulti-factor authenticationAuthenticationAccess Management |