Create an API authentication policy

task australia Updated Sep 10, 2026 1 min read create-api-authentication-policy.md
Raw file servicenow.com

Authentication policies enables you to enforce access restrictions on the APIs based on the specified filter criteria.

Before you begin

Role required: api_service_admin, adaptive_auth_policy_admin

Procedure

  1. Navigate to All > System Web Services > API Authentication Policy.

  2. Select New.

  3. On the form, fill in these fields.

    Field Description
    Name Name to identify the policy.
    Description Short description of the policy.
    Application Scope of the application.
  4. Select and hold (or right-click) the form header and select Save.

  5. From the Policy Inputs tab, select Edit to add the existing Filter Criteria.

    You can also create a new Policy Input. For more information, see Create policy inputs.

  6. Move one or more filter criteria from the Collections list to the Policy Inputs List.[Omitted image "authentication-filter-criteria.png"] Alt text: Adding one or more filter criteria to an authentication policy.

  7. Select Save.

  8. From the Policy Conditions tab, select New.

  9. On the form, fill in these fields.

    Field Description
    Label Name of the policy condition.
    Description Short description of the policy condition.
    Application Scope of the application.
    Condition One or more conditions that are combined with OR filter.

    [Omitted image "policy-conditions-authentication.png"] Alt text: Example policy condition with multiple criteria.

  10. Select Submit.

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